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Money · Lithuania
Updated September 2026

📨 A debt collector is chasing me for money I do not owe — who helps?

Direct answer

First ask the collector, in writing, to prove the debt: the original contract, the invoices, and their authority to collect. Until they do, you dispute it and they must stop calling. Collection fees must stay within the legal caps and cannot be added to a disputed or unproven debt. VVTAT (8 5 262 6751) takes complaints about collectors who threaten, add illegal fees or ignore disputes. If the debt is real but you cannot pay, Valstybės garantuojama teisinė pagalba — fizinių asmenų bankrotas / socialiniai darbuotojai (8 700 00 201) helps for free. Only a court can order you to pay — Apylinkės teismas — teismo įsakymas (teismai.lt) is where a real claim would go, and where you can object.

Call firstVVTAT
Report toValstybės garantuojama teisinė pagalba — fizinių asmenų bankrotas / socialiniai darbuotojai
If that failsApylinkės teismas — teismo įsakymas

🗣️ What to say

"I dispute the debt you refer to in your letter of [date], reference [number]. Please send me the original agreement, the invoices and proof that you are authorised to collect it. Until then, stop all contact except in writing and do not add any costs."

🪜 Step by step

  1. Do not pay a "partial" amountPaying anything can be read as acknowledging the whole debt and restarting the limitation period. Dispute first.
  2. Ask for proof in writingContract, invoices, authorisation. Give a deadline. A collector without proof has nothing.
  3. Check the fees and the ageCollection costs are capped by law in most countries, and old debts may be time-barred. Valstybės garantuojama teisinė pagalba — fizinių asmenų bankrotas / socialiniai darbuotojai checks this with you for free.
  4. Complain to VVTATHarassment, calls at work, threats, fees beyond the cap, chasing a disputed debt — all reportable.
  5. If they go to courtYou will receive a court letter, never just a collector's threat. Object within the deadline on the letter; Apylinkės teismas — teismo įsakymas explains how.

📇 All contacts

VVTATAdvice, dispute resolution, fines for tradersWhen the shop refuses📞 8 5 262 6751🔗 www.vvtat.lt/vartotojams/vartojimo-gincai
Valstybės garantuojama teisinė pagalba — fizinių asmenų bankrotas / socialiniai darbuotojaiDebt advice, personal bankruptcyWhen debts become unmanageable📞 8 700 00 201🔗 vgtpt.lrv.lt
Apylinkės teismas — teismo įsakymasCourt order without a lawyerLast step, with a clear claim🔗 www.teismai.lt
Valstybės garantuojamos teisinės pagalbos tarnybaFree legal aid for low incomesWhen you cannot afford a lawyer📞 8 700 00 201🔗 vgtpt.lrv.lt

❓ Frequently asked

Can a collector seize my things?

No. Only a bailiff with a court order can. A collector who claims otherwise is breaking the rules — report it.

The debt is real but I cannot pay

Say so in writing, propose a payment plan you can keep, and ask Valstybės garantuojama teisinė pagalba — fizinių asmenų bankrotas / socialiniai darbuotojai for help. Collectors accept realistic plans more often than people think.

Can it damage my credit record?

Only registered defaults and court judgments do; a collector's letter does not. If they registered a disputed debt, demand its removal and complain.

📎 Sources

Last checked: 2026-09-26

🔎 Common searches

Recognise your own search? The answer above covers all of these.

  • “debt collector wrong debt what to do Lithuania”
  • “debt collection fees legal maximum”
  • “debt collector harassment complaint Lithuania”
  • “time barred debt”
  • “prove the debt letter”

🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

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