The neighbours make noise every night — who do I call?

Direct answer

Talk first, once, calmly — it works more often than any authority. If it goes on, keep a noise diary (date, time, what, how long), then: for noise right now at night, the police non-emergency line Полиция — 112 (112) — not the emergency number. For a pattern, Хазяин / домоуправител (aktivnipotrebiteli.bg) — the municipality enforces quiet hours and can fine. In rented buildings, tell the landlord or manager in writing; they must act. Община — инспекторат / РЗИ offers free neighbour mediation.

Call firstПолиция — 112

Report toХазяин / домоуправител

If that failsОбщина — инспекторат / РЗИ

🗣️ What to say

"Since [date] there is loud [music/shouting/works] at [address] almost every night between [time] and [time]. I have spoken to them on [date] without result and kept a log. I request that you check and enforce the quiet hours."

🪜 Step by step

One conversationDaytime, calm, specific: which nights, which hours. Many people have no idea how far sound travels.
Keep a diaryDate, time, type, duration, and a short phone recording. Three weeks of entries make a case.
Night, right now: Полиция — 112The non-emergency line; officers can come, warn and fine. Do not use 112 for noise.
A pattern: Хазяин / домоуправителThe municipality applies the local quiet-hours rule and can impose fines or, for businesses, conditions.
Mediation: Община — инспекторат / РЗИFree, voluntary, and surprisingly effective when both sides want to keep living there.

📇 All contacts

Полиция — 112Attends night-time disturbances, can fineWhile the noise is on📞 112 🔗 www.mvr.bg

Хазяин / домоуправителObliged to enforce the building rulesFor repeated noise, with a log🔗 aktivnipotrebiteli.bg

Община — инспекторат / РЗИNoise from venues, construction sites and installationsWhen the source is not a neighbour🔗 www.namrb.org

❓ Frequently asked

What are the quiet hours?

Typically 22:00–07:00 on weekdays, later on weekends, set by municipal by-laws; some countries add an afternoon rest. Хазяин / домоуправител publishes the exact hours.

Can I get the neighbour evicted?

Only the landlord can, and only after documented, repeated disturbance despite warnings. Your diary and the police reports are what make that possible.

What about construction noise?

Works have their own hours (usually not at night or on Sundays) and permits; report to Хазяин / домоуправител with the address.

📎 Sources

Last checked: 2026-09-26

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🔊 The neighbours make noise every night — who do I call?