Victim support — Ohvriabi (Sotsiaalkindlustusamet)

Direct answer

Every EU country must offer victims free support, information and, for violent crime, state compensation — regardless of whether the offender is caught. Ohvriabi (Sotsiaalkindlustusamet) — 116 006 (116 006) is the victim-support service for Estonia: emotional support, help with the police and the court, practical help with insurers and employers, and the compensation application. Politsei- ja Piirivalveamet — teade (112) takes the report; ask for your rights as a victim in writing and for updates on the case. Riigi õigusabi (Advokatuur) / HUGO.legal tasuta õigusnõu (600 0230) covers legal costs if you need a lawyer in the proceedings.

Call firstOhvriabi (Sotsiaalkindlustusamet) — 116 006

Report toPolitsei- ja Piirivalveamet — teade

If that failsRiigi õigusabi (Advokatuur) / HUGO.legal tasuta õigusnõu

🗣️ What to say

"I was the victim of [crime] on [date]; police report [number]. I would like support with [the procedure / compensation / practical matters] and to be informed about my rights and the progress of the case."

🪜 Step by step

Report if you have notRights as a victim — information, protection, compensation — mostly start with the report.
Contact Ohvriabi (Sotsiaalkindlustusamet) — 116 006They call you back, explain what happens next, and stay with you through the process.
Ask for updatesYou have the right to be informed of the decision to prosecute, the trial date and the release of the offender, if you ask.
CompensationFrom the offender in the criminal case, from insurers, and for violent crime from the state fund — Ohvriabi (Sotsiaalkindlustusamet) — 116 006 files it with you. Deadlines apply (often 1–3 years).
Legal aid: Riigi õigusabi (Advokatuur) / HUGO.legal tasuta õigusnõuFor a lawyer to join the case as a civil party, free below an income threshold.

📇 All contacts

Ohvriabi (Sotsiaalkindlustusamet) — 116 006Free victim support, state compensationAfter any crime📞 116 006 🔗 www.palunabi.ee

Politsei- ja Piirivalveamet — teadeCrime report online or at a stationAlways — the basis for bank, insurer and platform📞 112 🔗 www.politsei.ee/et/juhend/kuriteoteate-esitamine

Riigi õigusabi (Advokatuur) / HUGO.legal tasuta õigusnõuState legal aid on low income; free first adviceWhen you cannot afford a lawyer📞 600 0230 🔗 www.advokatuur.ee/est/riigi-oigusabi

Seksuaalvägivalla kriisiabikeskused (haiglad) / 116 006Medical care and support, no report neededAnytime📞 116 006 🔗 www.palunabi.ee/seksuaalvagivald

❓ Frequently asked

The offender was never found

State compensation for violent crime does not depend on a conviction; it depends on the report and the injury.

I was a victim in another EU country

You can report at home and the report is transferred; support services cooperate across borders. Ohvriabi (Sotsiaalkindlustusamet) — 116 006 starts the process.

Can I get protection from the offender?

Protection orders, address confidentiality and separate waiting rooms at court exist; ask Ohvriabi (Sotsiaalkindlustusamet) — 116 006 and the police explicitly.

📎 Sources

Last checked: 2026-09-26

🔎 Common searches

Recognise your own search? The answer above covers all of these.

“victim support Estonia”
“crime victim compensation Estonia”
“victim rights information case”
“help after crime free”
“state compensation violent crime”

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🤲 I was the victim of a crime — what help and compensation can I get?