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Papers · Croatia
Updated September 2026

🚚 I moved — how and where do I register my new address?

Direct answer

Registering your address is compulsory within a short deadline after moving (days to weeks, depending on the country) and everything official flows from it: the ID number, tax, voting, health insurance, school places. Register at Policijska uprava — prebivalište / matični ured / OIB (Porezna) (mup.gov.hr) — online with a digital ID in many countries, otherwise at Grad / općina — komunalno redarstvo (udruga-gradova.hr) — with ID and proof of the new address (rental contract, deed, or the landlord's or host's declaration). Porezna uprava — žalba / obročna otplata (0800 1001) and the other agencies are informed automatically in most countries — but check your tax and benefit accounts after a few weeks.

Call firstPolicijska uprava — prebivalište / matični ured / OIB (Porezna)
Report toGrad / općina — komunalno redarstvo
If that failsPorezna uprava — žalba / obročna otplata

🗣️ What to say

"I moved to [new address] on [date] from [old address / abroad]. I would like to register my address [and my family members: names]. Attached: ID and [rental contract / owner's declaration]."

🪜 Step by step

  1. DeadlineCheck the days allowed — late registration can be fined.
  2. DocumentsID for everyone moving, proof of address, for a move from abroad also birth/marriage certificates (multilingual form or apostille).
  3. Online or in personPolicijska uprava — prebivalište / matični ured / OIB (Porezna) online with digital ID; otherwise Grad / općina — komunalno redarstvo by appointment.
  4. Moving from abroadAlso: health insurance, the ID number if new, deregistration in the old country.
  5. Mail forwardingThe postal service's redirection for a few months; update the bank, employer, insurers yourself.

📇 All contacts

Policijska uprava — prebivalište / matični ured / OIB (Porezna)Residence registration, OIB, extractsWithin 15 days of moving🔗 mup.gov.hr/gradjani-281562/prebivaliste-boraviste-i-privremeni-odlazak/281608
Grad / općina — komunalno redarstvoNuisances, roads, waste, lost propertyFor anything the municipality handles🔗 www.udruga-gradova.hr
Porezna uprava — žalba / obročna otplataAppeal against a decision, instalmentsWithin 30 days of service📞 0800 1001🔗 www.porezna-uprava.hr
HZZO — izbor liječnika obiteljske medicineChoosing a GP, entitlements, complaintsFor finding a doctor and coverage questions📞 072 112 112🔗 hzzo.hr

❓ Frequently asked

The landlord will not give me a declaration

Most countries let you register with the rental contract alone; if the landlord obstructs, Grad / općina — komunalno redarstvo can register you on other evidence and the landlord may be fined.

Can I register in a friend's flat?

Yes, if you actually live there — with the friend's declaration. It can affect their benefits or taxes; tell them.

I have no fixed address

Municipalities offer a postal address for homeless residents so that benefits and documents work. Ask Grad / općina — komunalno redarstvo or social services.

📎 Sources

Last checked: 2026-09-26

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