Hit and run — Policija · Croatia

Direct answer

Report it to Policija — prijava (192) within 24 hours — for insurance and for the search: cameras, witnesses and paint traces find more drivers than people think. If the driver is never found, Hrvatski ured za osiguranje — Garancijski fond (01 4696 600) — the motor guarantee fund for Croatia — pays for personal injury and, under conditions, for vehicle damage. Your own comprehensive insurance pays first if you have it; if the insurer refuses or delays, Pravobraniteljstvo za osiguranje (HUO) / HANFA (01 4696 600) decides.

Call firstPolicija — prijava

Report toHrvatski ured za osiguranje — Garancijski fond

If that failsPravobraniteljstvo za osiguranje (HUO) / HANFA

🗣️ What to say

"On [date] at [time] my car [plate] was hit at [place] by [description / plate if known] who left the scene. Damage: [what]. Witnesses: [names]. Photos attached. I want to report this and get the case number for my insurer and the guarantee fund."

🪜 Step by step

ScenePhotos of the damage, the position, paint traces, nearby cameras. Ask bystanders for their number.
Report to Policija — prijavaWithin 24 hours; online in many countries. The report is required by the fund and the insurer.
InsurerComprehensive covers it; report the claim with the police number. Liability-only: go to the fund.
Guarantee fund: Hrvatski ured za osiguranje — Garancijski fondPersonal injury always; vehicle damage usually with conditions (identified vehicle, or injury alongside). Deadlines apply.
Parked car found damagedSame route; report and look for a note or a witness before you drive away.

📇 All contacts

Policija — prijavaCriminal complaint online or at a stationAlways — the basis for bank, insurer and platform📞 192 🔗 policija.gov.hr/prijava-kaznenog-djela

Hrvatski ured za osiguranje — Garancijski fondCompensation for unknown or uninsured vehiclesWhen the driver is unknown or uninsured📞 01 4696 600 🔗 www.huo.hr

Pravobraniteljstvo za osiguranje (HUO) / HANFAComplaints against insurers, mediationAfter the insurer's refusal📞 01 4696 600 🔗 www.huo.hr

Nacionalni pozivni centar za žrtve kaznenih djela — 116 006Free support, state compensationAfter any crime📞 116 006 🔗 pzs.hr

❓ Frequently asked

Will my premium go up?

A claim on your comprehensive policy for a hit-and-run is usually treated as no-fault; check the policy, and ask Pravobraniteljstvo za osiguranje (HUO) / HANFA if the insurer applies a penalty.

The driver left a note — can I trust it?

Contact them and their insurer in writing; if the details are false, report it as hit-and-run.

I was on a bike

Same: police report, then the fund for injury — cyclists and pedestrians are exactly who it is for.

📎 Sources

Last checked: 2026-09-26

🔎 Common searches

Recognise your own search? The answer above covers all of these.

“hit and run who pays Croatia”
“car damaged driver drove off”
“motor guarantee fund Croatia”
“report hit and run police”
“parked car hit unknown driver insurance”

🧭 Is this still correct?

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🚗 My car was hit and the driver drove off — who pays, and who do I contact?