Child at risk — Hrvatski zavod za socijalni rad · Croatia

Direct answer

You do not need proof — a worry is enough, and you will not be blamed if it turns out to be nothing. Hrvatski zavod za socijalni rad / Policija 192 (192) is the child-protection service for Croatia: they assess, advise you about what you have seen, and act if needed; you can call anonymously. Hrabri telefon — 116 111 (116 111) is the helpline for children and young people themselves — tell the child it exists. A child in immediate danger: Policija — prijava (192).

Call firstHrvatski zavod za socijalni rad / Policija 192

Report toHrabri telefon — 116 111

If that failsPolicija — prijava

🗣️ What to say

"I am worried about a child, [name/age if known], at [address / school]. I have noticed [what: injuries, statements, being left alone, hunger, fear] on [dates]. I am [neighbour / teacher / relative]. I would like advice on what to do / to report this."

🪜 Step by step

Write down what you sawFacts, dates, the child's own words if any. Do not interrogate the child.
Call Hrvatski zavod za socijalni rad / Policija 192For advice first if you are unsure; they help you decide. Anonymity is possible.
Danger now: Policija — prijavaPolice and emergency services. Do not wait for the service's office hours.
Professionals: your dutyTeachers, doctors and carers have a legal duty or a protocol to report. Use it.
Keep the child in viewA trusted adult who keeps noticing is the best protection until the service acts.

📇 All contacts

Hrvatski zavod za socijalni rad / Policija 192Reporting a child at riskAs soon as a child worries you📞 192 🔗 zavod-socijalni-rad.gov.hr

Hrabri telefon — 116 111Free, anonymousFor children and teenagers📞 116 111 🔗 hrabritelefon.hr

Policija — prijavaCriminal complaint online or at a stationAlways — the basis for bank, insurer and platform📞 192 🔗 policija.gov.hr/prijava-kaznenog-djela

Nacionalni pozivni centar za žrtve kaznenih djela — 116 006Free support, state compensationAfter any crime📞 116 006 🔗 pzs.hr

Grad / općina — komunalno redarstvoNuisances, roads, waste, lost propertyFor anything the municipality handles🔗 www.udruga-gradova.hr

❓ Frequently asked

Will the child be taken away?

Removal is the last resort; the first response is support for the family. Reporting is the start of help, not of separation.

What if I am wrong?

Reports in good faith carry no liability. Services expect and prefer early, uncertain reports.

The child told me something in confidence

You can promise to help, not to keep it secret. Explain that you have to tell someone whose job it is to keep them safe.

📎 Sources

Last checked: 2026-09-26

🔎 Common searches

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“report child abuse Croatia”
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