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Health · Albania
Updated September 2026

👨‍⚕️ I cannot find a family doctor who takes new patients — who helps?

Direct answer

GP shortages are real in most of Europe, but you are entitled to primary care, and someone is responsible for finding it. Start with Fondi i Sigurimit të Detyrueshëm të Kujdesit Shëndetësor (FSDKSH) (+355 4 225 7444) — your health insurer or the public health service — which keeps the list of practices accepting patients and in many countries must assign you one if you cannot find one. Ministria e Shëndetësisë — Inspektorati Shëndetësor (+355 4 236 2937) is the official practice finder and advice line. If nothing works, Bashkia — Policia Bashkiake / sporteli i qytetarit (112) has a duty to ensure care in the area and can intervene.

Call firstFondi i Sigurimit të Detyrueshëm të Kujdesit Shëndetësor (FSDKSH)
Report toMinistria e Shëndetësisë — Inspektorati Shëndetësor
If that failsBashkia — Policia Bashkiake / sporteli i qytetarit

🗣️ What to say

"I live at [address] and have been unable to register with a family doctor: [practices] have refused because they are full. I ask you to assign me a practice or to tell me which practices in my area are obliged to accept me."

🪜 Step by step

  1. Use the official finderMinistria e Shëndetësisë — Inspektorati Shëndetësor lists practices with open lists; call in the morning, ask to be put on the waiting list.
  2. Ask the insurer: Fondi i Sigurimit të Detyrueshëm të Kujdesit Shëndetësor (FSDKSH)Many insurers must find you a doctor within a set distance or time; put the request in writing.
  3. Urgent care meanwhileOut-of-hours services and walk-in clinics do not require registration; pharmacies handle minor issues.
  4. Municipality: Bashkia — Policia Bashkiake / sporteli i qytetaritLocal authorities that fund practices can lean on them; a written request often works.
  5. Register the day a spot opensBring ID, insurance card and, if you have it, your previous records.

📇 All contacts

Fondi i Sigurimit të Detyrueshëm të Kujdesit Shëndetësor (FSDKSH)Registration with a family doctor, coverage, complaintsFor finding a doctor and coverage questions📞 +355 4 225 7444🔗 www.fsdksh.gov.al
Ministria e Shëndetësisë — Inspektorati ShëndetësorInvestigates complaints about healthcare qualityWhen the provider did not resolve the complaint📞 +355 4 236 2937🔗 shendetesia.gov.al/ankesa
Bashkia — Policia Bashkiake / sporteli i qytetaritNuisances, roads, waste, civil registry, lost propertyFor anything the municipality handles📞 112🔗 www.tirana.al
Avokati i PopullitComplaints about public administration, freeWhen the administration does not answer or acts unfairly📞 0800 3232🔗 www.avokatipopullit.gov.al

❓ Frequently asked

I am new to the country and not yet insured

Emergency care is always given. Register with the insurer first — the insurance card is what practices ask for.

Can a practice refuse me?

Only for capacity reasons, not because of your condition or origin. A refusal for another reason is a complaint to Bashkia — Policia Bashkiake / sporteli i qytetarit or the equality body.

Can I see a specialist without a GP?

In most countries a referral is needed for reimbursement; the insurer explains the exceptions (eye, dental, gynaecology).

📎 Sources

Last checked: 2026-09-26

🔎 Common searches

Recognise your own search? The answer above covers all of these.

  • “find gp accepting new patients Albania”
  • “no family doctor what to do”
  • “register with doctor Albania”
  • “health insurer assign doctor”
  • “doctor shortage who to contact”

🧭 Is this still correct?

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