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Health · Albania
Updated September 2026

🧒 I am worried a child is being abused or neglected — who do I tell?

Direct answer

You do not need proof — a worry is enough, and you will not be blamed if it turns out to be nothing. Njësia për Mbrojtjen e Fëmijëve (bashkia) / Linja ALO 116 111 (116 111) is the child-protection service for Albania: they assess, advise you about what you have seen, and act if needed; you can call anonymously. ALO 116 111 — Linja Kombëtare e Këshillimit për Fëmijë (116 111) is the helpline for children and young people themselves — tell the child it exists. A child in immediate danger: Policia e Shtetit — kallëzim (129).

Call firstNjësia për Mbrojtjen e Fëmijëve (bashkia) / Linja ALO 116 111
Report toALO 116 111 — Linja Kombëtare e Këshillimit për Fëmijë
If that failsPolicia e Shtetit — kallëzim

🗣️ What to say

"I am worried about a child, [name/age if known], at [address / school]. I have noticed [what: injuries, statements, being left alone, hunger, fear] on [dates]. I am [neighbour / teacher / relative]. I would like advice on what to do / to report this."

🪜 Step by step

  1. Write down what you sawFacts, dates, the child's own words if any. Do not interrogate the child.
  2. Call Njësia për Mbrojtjen e Fëmijëve (bashkia) / Linja ALO 116 111For advice first if you are unsure; they help you decide. Anonymity is possible.
  3. Danger now: Policia e Shtetit — kallëzimPolice and emergency services. Do not wait for the service's office hours.
  4. Professionals: your dutyTeachers, doctors and carers have a legal duty or a protocol to report. Use it.
  5. Keep the child in viewA trusted adult who keeps noticing is the best protection until the service acts.

📇 All contacts

Njësia për Mbrojtjen e Fëmijëve (bashkia) / Linja ALO 116 111Reporting a child at riskAs soon as a child worries you📞 116 111🔗 www.alo116.al
ALO 116 111 — Linja Kombëtare e Këshillimit për FëmijëFree, 24/7For children and teenagers📞 116 111🔗 www.alo116.al
Policia e Shtetit — kallëzimReport online (Digital Police Station) or at a stationAlways — the basis for bank, insurer and platform📞 129🔗 www.asp.gov.al/komisariati-dixhital
Shërbimi Social Shtetëror / Bashkia — njësia e vlerësimitSocial services, disability payments, careFor care and support🔗 www.sherbimisocial.gov.al
Koordinatori i viktimave (Prokurori) / Ministria e Drejtësisë — ndihma juridikeVictim support, free legal aidAfter any crime📞 0800 10 10🔗 www.drejtesia.gov.al

❓ Frequently asked

Will the child be taken away?

Removal is the last resort; the first response is support for the family. Reporting is the start of help, not of separation.

What if I am wrong?

Reports in good faith carry no liability. Services expect and prefer early, uncertain reports.

The child told me something in confidence

You can promise to help, not to keep it secret. Explain that you have to tell someone whose job it is to keep them safe.

📎 Sources

Last checked: 2026-09-26

🔎 Common searches

Recognise your own search? The answer above covers all of these.

  • “report child abuse Albania”
  • “child protection helpline Albania”
  • “worried about a child who to call”
  • “child neglect report anonymous”
  • “child helpline number”

🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

🔗 Related questions

🆘Domestic violence→🏥Medical complaint→👨‍⚕️Find a doctor→♿Care support refused→

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