My car broke down on the road — who do I call? · Malta

Direct answer

On a motorway: hazard lights, high-visibility vest, everyone behind the barrier, then call — from the emergency phone at the roadside (it tells them exactly where you are) or your phone. Assistenza tal-assigurazzjoni / RMF Roadside (2124 2222) is the breakdown service for Malta (members or pay-per-call); on many motorways the road operator's patrol or a contracted tow comes first at a fixed tariff. Danger to traffic, an injured person, a blocked lane: 112 — emergency (112). Disputes about a tow invoice or a repair afterwards: Transport Malta — VRT u reġistrazzjoni (2122 2203).

Call firstAssistenza tal-assigurazzjoni / RMF Roadside

Report to112 — emergency

If that failsTransport Malta — VRT u reġistrazzjoni

🗣️ What to say

"My car [plate, model] has broken down at [road, direction, km marker / exit / nearest sign]. [Number] people, [in a safe place / on the hard shoulder]. [Symptoms]. Please send assistance; my number is [phone]."

🪜 Step by step

Safe firstVest, warning triangle at the legal distance, passengers behind the barrier, never stand between vehicles.
Where you areKm marker, exit numbers, the app's location. Emergency phones give the position automatically.
Call Assistenza tal-assigurazzjoni / RMF RoadsideOr your insurer's assistance line — many policies include roadside assistance you forgot about.
Motorway rulesOn some motorways only the concession's tow may attend; the tariff is regulated. Ask the price before agreeing to anything beyond the towing.
AfterwardsInvoice dispute: Transport Malta — VRT u reġistrazzjoni. Abroad: your assistance cover works EU-wide; call the international number.

📇 All contacts

Assistenza tal-assigurazzjoni / RMF RoadsideRoadside assistance 24/7When you break down📞 2124 2222 🔗 www.rmf.com.mt

112 — emergencyPolice, fire and ambulance, any EU country, freeDanger to life, fire, gas smell, someone hurt📞 112

Transport Malta — VRT u reġistrazzjoniRegistration, VRT inspection, complaintsFor inspection appeals and vehicle data📞 2122 2203 🔗 www.transport.gov.mt

Arbitru għas-Servizzi FinanzjarjiComplaints against insurersAfter the insurer's refusal📞 8007 2366 🔗 www.financialarbiter.org.mt

❓ Frequently asked

Is the emergency phone free?

Yes, and it connects to the road operator, who dispatches help. Use it over your mobile on motorways.

The tow company charged a fortune

Regulated tariffs apply on motorways; ask for the tariff sheet and complain to Transport Malta — VRT u reġistrazzjoni for anything above it.

Electric car out of charge

Same procedure; breakdown services tow EVs to a charger and some carry mobile chargers. Do not push an EV.

📎 Sources

Last checked: 2026-09-26

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🛞 My car broke down on the road — who do I call?