← FFCheckWho do I contact?SL
Transport · Slovenia
Updated September 2026

🚲 My bike was stolen — what is the procedure?

Direct answer

Report it to Policija — prijava (113) with the frame number — without it the bike cannot be traced or claimed; the number is on the frame, the receipt or your registration. Check Urad za najdene predmete (občina) / LPP, SŽ (ljubljana.si), the bike register or lost-property route for Slovenia: recovered bikes are matched there, and registering yours now makes the next theft a claim. Contents or bike insurance pays with the police report; if they refuse, Občina — medobčinski inšpektorat in redarstvo (skupnostobcin.si).

Call firstPolicija — prijava
Report toUrad za najdene predmete (občina) / LPP, SŽ
If that failsObčina — medobčinski inšpektorat in redarstvo

🗣️ What to say

"My bicycle, [brand, model, colour, frame number], was stolen on [date] between [time] and [time] at [place], locked with [lock]. Photos attached. I want to file a report and get a case number for my insurer."

🪜 Step by step

  1. Frame numberUnder the bottom bracket, on the head tube or the receipt. Photograph it now for the next time.
  2. Report to Policija — prijavaOnline, ten minutes. Case number for insurance and for the register.
  3. Register: Urad za najdene predmete (občina) / LPP, SŽMark it stolen in the national register; check it weekly and second-hand sites.
  4. InsuranceHousehold or bike insurance: report within the deadline, with the police number and the receipt.
  5. Found it for sale?Do not confront. Give the police the listing and the frame number; they recover it.

📇 All contacts

Policija — prijavaCriminal complaint online or at a stationAlways — the basis for bank, insurer and platform📞 113🔗 www.policija.si/o-slovenski-policiji/prijava-kaznivega-dejanja
Urad za najdene predmete (občina) / LPP, SŽLost and foundItem lost in town or on transport🔗 www.ljubljana.si
Občina — medobčinski inšpektorat in redarstvoNuisances, roads, waste, lost propertyFor anything the municipality handles🔗 skupnostobcin.si
Mediacijski center Slovenskega zavarovalnega združenja / AZNOut-of-court resolution of disputes with insurersAfter the insurer's refusal📞 01 300 93 80🔗 www.zav-zdruzenje.si
Združenje bank Slovenije — Posredovalec v bančnih sporih / Banka SlovenijeOut-of-court resolution of disputes with banksAfter complaining to the bank without a solution📞 01 242 97 00🔗 www.zbs-giz.si

❓ Frequently asked

Is it worth reporting?

Yes — insurance requires it, recovered bikes are returned only to reported owners, and the statistics decide where police put effort.

I have no receipt

Photos, the frame number, a bank statement of the purchase are enough for the report and usually for the insurer.

E-bike with an app

Report the location the app shows to the police; do not go alone.

📎 Sources

Last checked: 2026-09-26

🔎 Common searches

Recognise your own search? The answer above covers all of these.

  • “bike stolen what to do Slovenia”
  • “report stolen bicycle police”
  • “bike register Slovenia”
  • “stolen bike insurance claim”
  • “find stolen bike”

🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

🔗 Related questions

📱Device stolen→🏚️Burglary→🚗Hit and run→🚇Transport card lost→

Your tools for Slovenia

Before it goes wrongCan I?What is allowed, what is not, which permit you need — with the official source.Energy · SloveniaElectricity & gasThe rules that protect you as an electricity and gas customer in Slovenia, and who to contact. Every fact is checked on an official source.Recognise it firstIs dit veilig?Check a phone number, website or message against 47,000 scam dossiers.