Mental health waiting list · Latvia

Direct answer

A waiting list is not the end of the road. Krīžu un konsultāciju centrs „Skalbes” — 116 123 (116 123) is the mental-health line for Latvia: free, anonymous, staffed by trained people, for now, tonight, or whenever it gets heavy. Your Nacionālais veselības dienests — ģimenes ārsta izvēle (80001234) has a duty to arrange timely care in most countries — ask in writing for care mediation, which often finds a place faster. Your family doctor (GP) can refer you to a bridging service, group programme or online therapy in the meantime and adjust medication.

Call firstKrīžu un konsultāciju centrs „Skalbes” — 116 123

Report toNacionālais veselības dienests — ģimenes ārsta izvēle

If that failsYour family doctor (GP)

🗣️ What to say

"I have been referred for [treatment] on [date] and the waiting time is [months]. My situation is [getting worse / not stable]. I ask you to arrange an earlier place through care mediation, or a bridging service, and to confirm what you can offer within [weeks]."

🪜 Step by step

Now: Krīžu un konsultāciju centrs „Skalbes” — 116 123Whenever it is too much. Also for someone you are worried about.
Ask for care mediation: Nacionālais veselības dienests — ģimenes ārsta izvēleThe insurer or health service looks for a provider with a shorter list, sometimes further away or online.
Bridging options: Your family doctor (GP)GP-based mental-health workers, group programmes, online therapy, peer support — they exist in most countries and start within weeks.
Stay on the listAnd ask to be called if a place opens early; be reachable.
Crisis planWrite down who you call, what helps, and the emergency numbers. Share it with someone.

📇 All contacts

Krīžu un konsultāciju centrs „Skalbes” — 116 123Free, 24/7When it gets too much📞 116 123 🔗 www.skalbes.lv

Nacionālais veselības dienests — ģimenes ārsta izvēleRegistration with a GP, entitlements, complaintsFor finding a doctor and coverage questions📞 80001234 🔗 www.vmnvd.gov.lv

Your family doctor (GP)First point of contact for any health questionBefore a specialist, for a referral or a sick note

Veselības inspekcijaInvestigates complaints about care quality, freeWhen the provider did not resolve the complaint📞 67819671 🔗 www.vi.gov.lv/lv/iesniegumi-un-sudzibas

❓ Frequently asked

Is there a legal maximum waiting time?

Many countries set standards (weeks for an intake, months for treatment); a breach is a complaint to Nacionālais veselības dienests — ģimenes ārsta izvēle and often a right to care elsewhere at their cost.

Can I go private and get reimbursed?

Sometimes, when the public system cannot deliver within the standard time. Ask Nacionālais veselības dienests — ģimenes ārsta izvēle in writing before you start.

I am in crisis now

Call Krīžu un konsultāciju centrs „Skalbes” — 116 123 or 112. Emergency departments and crisis teams see people without any referral.

📎 Sources

Last checked: 2026-09-26

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🧠 The waiting list for mental health care is too long — what are my options?