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Electricity & gas · Iceland
Checked 2026-09-27

📟 Smart meter in Iceland: do I have to accept one?

The short answer

A smart meter sends readings automatically, so your bill is based on real use. Whether you can refuse one differs per country.

📜 The rules in Iceland

Smart meter

Distribution companies are replacing old meters with smart meters that send readings automatically; Veitur alone is installing about 160,000 for electricity, hot water and water. Whether households can refuse was not confirmed.

Official source: veitur.is · Checked 2026-09-27

🪜 Step by step

  1. Check the letterWho installs it, the grid operator or the supplier, and when?
  2. Know your rightsSee below what the rules in Iceland are on the rollout and on refusing.
  3. Protect your dataAsk what data is collected and how often. You can usually see your own use online.
  4. Report problemsIf the meter seems wrong, ask the grid operator for a meter test.

📇 Who to contact

Veitur — Reykjavík, Seltjarnarnes, Kópavogur, Garðabær norðan Hraunholtslækjar, Mosfellsbær, Kjalarnes og AkranesRuns the local grid, meters and connectionsPower cut, meter problem, new connection📞 516 6161🔗 www.veitur.is
RARIK — Allt landið nema Vestfirðir, suðvesturhornið, Árborg, Vestmannaeyjar og AkureyriRuns the local grid, meters and connectionsPower cut, meter problem, new connection📞 528 9000🔗 www.rarik.is
HS Veitur — Reykjanesskagi, Hafnarfjörður, Álftanes og syðri hluti Garðabæjar, Árborg og VestmannaeyjarRuns the local grid, meters and connectionsPower cut, meter problem, new connection📞 422 5200🔗 www.hsveitur.is
Norðurorka — AkureyriRuns the local grid, meters and connectionsPower cut, meter problem, new connection📞 460 1300🔗 no.is
Orkubú Vestfjarða — VestfirðirRuns the local grid, meters and connectionsPower cut, meter problem, new connection📞 450 3200🔗 www.ov.is
Raforkueftirlitið (Umhverfis- og orkustofnun)Supervises energy companies and explains your rightsFor information, and to report a company that breaks the rules📞 +354 569 6000🔗 uos.is/raforkueftirlitid
NeytendasamtökinIndependent advice for consumersFor advice, template letters and a second opinion🔗 ns.is

❓ Questions

Does a smart meter cost extra?

The costs are usually part of the network charges. Some countries charge people who refuse.

Is my data safe?

Meter data is protected by data-protection law, and you decide who else may see detailed data.

What if the readings look wrong?

Ask the grid operator to check the meter.

📎 Sources

Checked: 2026-09-27

🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

🔗 Also useful

🔄Switching supplier→📈Price increase→🧾Wrong or high bill→💸Can’t pay the bill→🏚️Supplier went bust→

More help in Iceland

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