Is my copper phone line being switched off in Iceland, and what happens to my contract?
The copper access network that carried landlines and VDSL is being shut down in phases. Where a connection cannot be moved to fibre, Fjarskiptastofa expects most users to keep acceptable service over the mobile network.
Many countries are replacing old copper phone lines with fibre. Where an official plan exists, it sets how much warning you get and what happens to your contract; the plan for Iceland is below.
📜 The rules in Iceland
The switch-off plan
Phased closure under way; no fixed end date published.
The details
- In June 2024 Fjarskiptastofa reported that the copper network was expected to stop operating in the coming months. No fixed end date was given. (fjarskiptastofa.is)
- About 100 homes and workplaces could not rely on good enough mobile coverage after the copper closure. Neyðarlínan ohf., the designated universal service provider, is setting up mobile masts and other solutions for them. (fjarskiptastofa.is)
- When a provider with significant market power retires an old network, Fjarskiptastofa must ensure a clear timetable, reasonable notice and, where needed, alternatives of at least comparable quality. (island.is)
Fjarskiptastofa
Iceland's telecom regulator. It takes complaints from consumers who think a provider breaks its duties under the telecom rules, tries to settle the dispute quickly and otherwise decides it.
Neyðarlínan ohf.
Designated by Fjarskiptastofa in 2024 (decision 6/2024) as universal service provider of connections for places that lack adequate mobile coverage when the copper network closes.
🪜 Step by step
- Find out what your line isYour contract or provider can tell you whether you are on copper, cable or fibre.
- Watch for a letterCustomers on lines that will be switched off are normally told in advance. Keep the letter.
- Compare your optionsYou may be offered fibre or another connection. Compare price, term and speed before you accept.
- Check special equipmentAlarm systems, emergency call devices and old phones may need to be adapted. Ask before the switch.
📇 Who to contact
Sponsor this page → One labelled block, €100 a month. Founding price €75 until 31 January 2027.
❓ Questions
Do I have to move to fibre?
When the copper line is switched off, you need another connection to keep your service. Which options you have depends on your address.
Does the switch cost me anything?
That depends on the plan and on the offers you get. Ask for any offer in writing.
Will my landline number still work?
Usually yes: you can normally keep your number on the new connection. Ask your provider.
📎 Sources
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