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Housing · Sweden
Updated September 2026

🏢 The service charges or owners' association bills seem wrong — who do I contact?

Direct answer

Service charges must be itemised and backed by invoices you are allowed to see, and only costs the law or your contract allows can be passed on. Ask for the full statement and the invoices in writing first — a surprising number of disputes end there. If you rent, Hyresgästföreningen (0771 443 443) checks the statement and, in many countries, the tenancy body fixes the lawful amount. Owners in a building association contest decisions through Medlingsinstitutet / kommunens medling / Hyresgästföreningen (hyresgastforeningen.se) first, then Kronofogden — betalningsföreläggande (kronofogden.se) within the short legal deadline.

Call firstMedlingsinstitutet / kommunens medling / Hyresgästföreningen
Report toHyresgästföreningen
If that failsKronofogden — betalningsföreläggande

🗣️ What to say

"I dispute the service charge statement of [date] for [address]. Please send the itemised breakdown and the underlying invoices for [items]. Until I have them I pay the undisputed part of [amount]. I reserve the right to contest [items] which are not chargeable under [contract / law]."

🪜 Step by step

  1. Ask for the invoicesYou are entitled to inspect them. Set a deadline of two to four weeks.
  2. Check what is chargeableRepairs and improvements are usually the landlord's, not the tenant's; management fees are capped in some countries.
  3. Pay the undisputed partAnd say so in writing — it prevents a default while you contest the rest.
  4. Tenant: HyresgästföreningenThe tenant organisation or tenancy body checks the statement and can set the lawful amount.
  5. Owner: Medlingsinstitutet / kommunens medling / Hyresgästföreningen, then Kronofogden — betalningsföreläggandeMediation first; association decisions must be challenged in court within a short deadline, often one month from the meeting.

📇 All contacts

Medlingsinstitutet / kommunens medling / HyresgästföreningenNeighbour and tenancy mediationFor neighbour disputes🔗 www.hyresgastforeningen.se
HyresgästföreningenAdvice and support for membersBefore you write, on deductions and deadlines📞 0771 443 443🔗 www.hyresgastforeningen.se
Kronofogden — betalningsföreläggandeA claim without court; if contested it goes to the district courtLast step, with a clear claim🔗 www.kronofogden.se/betalningsforelaggande
Rättshjälpsmyndigheten / rättsskydd i hemförsäkringenLegal aid on low income; legal-expenses cover via home insuranceWhen you cannot afford a lawyer📞 060 13 46 00🔗 www.rattshjalp.se

❓ Frequently asked

The statement came two years late

Late statements are often unenforceable for the excess — most countries set a deadline after the year end. Hyresgästföreningen knows yours.

Can I withhold the whole amount?

No — pay what is clearly due and dispute the rest. Withholding everything risks default.

The association voted for expensive works I cannot afford

Decisions can be contested for procedure and for unreasonableness within the deadline; payment plans and hardship rules exist in most countries.

📎 Sources

Last checked: 2026-09-26

🔎 Common searches

Recognise your own search? The answer above covers all of these.

  • “service charge dispute tenant Sweden”
  • “owners association decision contest deadline”
  • “service charges what can landlord charge”
  • “inspect invoices service charge”
  • “building association bill too high”

🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

🔗 Related questions

🤝Neighbour dispute→🔧Landlord won't repair→🔑Deposit not returned→🔊Noisy neighbours→

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