My landlord ignores my repair request — who do I contact?

Direct answer

The landlord must keep the home in usable condition: heating, water, electricity, a roof that does not leak. Write a dated repair request with a deadline (two weeks is normal, 24 hours for no heating in winter) — the letter is what every next step is built on. Then Hyresnämnden (domstol.se) is the body for tenancy disputes in Sweden, cheap or free and without a lawyer. Hyresgästföreningen (0771 443 443) advises on rent reduction and repair-and-deduct. For dangers to health — no heating, no water, electrical hazards — Kommunens miljö- och hälsoskyddskontor (folkhalsomyndigheten.se) can inspect and order the landlord to act.

Call firstHyresnämnden

Report toHyresgästföreningen

If that failsKommunens miljö- och hälsoskyddskontor

🗣️ What to say

"Since [date] the [heating / boiler / roof / …] at [address] is [defect]. I asked you on [date] with no result. Please repair it by [deadline]. If not, I will reduce the rent proportionally from [date] and refer the matter to Hyresnämnden."

🪜 Step by step

Write, dated, with photosEmail or letter with the defect, the date it started, photos and a deadline. Keep proof of sending.
Know the remediesRent reduction from the day of the report in most countries; repair yourself and deduct after a written warning; the tenancy board for anything bigger.
Health or safety at risk? Kommunens miljö- och hälsoskyddskontorThe municipal inspection can order works and fine a landlord who leaves a home unfit.
Go to HyresnämndenFree or low-fee, no lawyer. Bring the letters and photos. Decisions bind the landlord.
Do not stop paying rent outrightReduce proportionally and say why in writing; a full stop can become grounds for eviction.

📇 All contacts

HyresnämndenMediation and decisions in tenancy disputes, no lawyerWhen the claim is unpaid after the deadline🔗 www.domstol.se/hyres--och-arrendenamnder

HyresgästföreningenAdvice and support for membersBefore you write, on deductions and deadlines📞 0771 443 443 🔗 www.hyresgastforeningen.se

Kommunens miljö- och hälsoskyddskontorHousing hygiene, mould, pests, noiseWhen health is at risk at home🔗 www.folkhalsomyndigheten.se

Kommunen — kontaktcenter / miljö- och hälsoskyddNuisances, streets, waste, permits, lost propertyFor anything the municipality handles🔗 skr.se/skr/tjanster/kommunerochregioner.html

Rättshjälpsmyndigheten / rättsskydd i hemförsäkringenLegal aid on low income; legal-expenses cover via home insuranceWhen you cannot afford a lawyer📞 060 13 46 00 🔗 www.rattshjalp.se

❓ Frequently asked

Can I fix it and deduct the cost?

In most countries yes, after a written notice with a reasonable deadline, for necessary repairs, at a reasonable price. Keep the invoices. Check with Hyresgästföreningen first for your country's rule.

How much rent reduction?

Proportional to the loss of use: a broken boiler in winter can justify 20–50 %, a dripping tap almost nothing. Hyresgästföreningen has tables from past decisions.

The landlord threatens to evict me for complaining

Retaliatory eviction is not a valid ground anywhere in the EU. Keep everything in writing and tell Hyresgästföreningen.

📎 Sources

Last checked: 2026-09-26

🔎 Common searches

Recognise your own search? The answer above covers all of these.

“landlord refuses repairs Sweden”
“rent reduction repairs not done”
“tenant rights repairs Sweden”
“no heating landlord what to do”
“report unfit housing”

🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

🔗 Related questions

Your tools for Sweden

Before it goes wrongCan I?What is allowed, what is not, which permit you need — with the official source.Energy · SwedenElectricity & gasThe rules that protect you as an electricity and gas customer in Sweden, and who to contact. Every fact is checked on an official source.Recognise it firstIs dit veilig?Check a phone number, website or message against 47,000 scam dossiers.

🔧 My landlord ignores my repair request — who do I contact?