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Safety · Portugal
Updated September 2026

💻 I am being harassed, bullied or threatened online — who do I report it to?

Direct answer

Threats, stalking, revenge porn and organised harassment are crimes online exactly as offline. Save everything first — screenshots with the URL, the date and the account name — because the content will disappear once you report it. Report to the platform to get it removed, and to Queixa Eletrónica — PSP / GNR (queixaselectronicas.mai.gov.pt) to get it prosecuted; with the evidence saved, both can happen the same day. APAV — Associação Portuguesa de Apoio à Vítima (116 006) supports victims free of charge and helps with the report. For children and teenagers, SOS Criança — 116 111 (116 111) is the specialised line.

Call firstQueixa Eletrónica — PSP / GNR
Report toAPAV — Associação Portuguesa de Apoio à Vítima
If that failsSOS Criança — 116 111

🗣️ What to say

"Since [date] I have been [threatened / harassed / had images shared] on [platform] by [account(s)]. Screenshots with dates and links attached. I want to report this; I have not responded to the person. I would like to know how to stop the content and whether I can request the account holder's identity."

🪜 Step by step

  1. Save the evidenceScreenshot with URL and time; export chats; note account handles. Do not delete the messages.
  2. Do not engageNo replies, no threats back. Block only after saving.
  3. Report to the platformUse the "harassment" or "intimate images" route — those are handled fastest. Ask for the account to be preserved for the police.
  4. Report to Queixa Eletrónica — PSP / GNRThreats, stalking, sexual images, doxxing. The saved evidence makes the report actionable.
  5. Support: APAV — Associação Portuguesa de Apoio à VítimaFree, confidential, and they know the platforms' escalation contacts.

📇 All contacts

Queixa Eletrónica — PSP / GNROnline criminal complaint, case number immediatelyAlways — the basis for bank, insurer and platform🔗 queixaselectronicas.mai.gov.pt
APAV — Associação Portuguesa de Apoio à VítimaFree victim support, accompaniment, compensationAfter any crime📞 116 006🔗 apav.pt
SOS Criança — 116 111Helpline for children and young peopleFor children and teenagers📞 116 111🔗 iacrianca.pt
CNPD — Comissão Nacional de Proteção de DadosComplaints against companies, investigations, finesWhen the company does not answer within a month or misuses data📞 21 392 84 00🔗 www.cnpd.pt

❓ Frequently asked

Intimate images of me were shared

A crime in every EU country. Report to the platform under the intimate-image route (removal within hours) and to the police; specialised takedown services exist through APAV — Associação Portuguesa de Apoio à Vítima.

The harasser is anonymous

Platforms can be ordered to disclose the identity in a criminal case; the police request it. Your job is the evidence.

It is a child being bullied

SOS Criança — 116 111 and the school. Schools have duties; the child's messages should be saved, not deleted.

📎 Sources

Last checked: 2026-09-26

🔎 Common searches

Recognise your own search? The answer above covers all of these.

  • “report online harassment Portugal”
  • “cyberbullying who to contact”
  • “threats on social media police”
  • “intimate images shared without consent report”
  • “online stalking report Portugal”

🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

🔗 Related questions

👁️Stalking→🆔Identity theft→📲Family emergency scam→🛢️Gas leak→

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