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Safety · Portugal
Updated September 2026

👁️ Someone is stalking me — following, messaging, showing up — who do I contact?

Direct answer

Stalking is a crime in every EU country and courts issue protection orders — no contact, no approach, no messages — fast. Start a stalking log today: every message, call, appearance, with date and time; keep the messages. Report to Queixa Eletrónica — PSP / GNR (queixaselectronicas.mai.gov.pt) with the log; ask explicitly about a protection order. APAV — Associação Portuguesa de Apoio à Vítima (116 006) supports you for free and helps with the application. If the stalker is a current or former partner, Serviço de Informação a Vítimas de Violência Doméstica — 800 202 148 (800 202 148) is the specialised route with shelter and safety planning.

Call firstQueixa Eletrónica — PSP / GNR
Report toAPAV — Associação Portuguesa de Apoio à Vítima
If that failsServiço de Informação a Vítimas de Violência Doméstica — 800 202 148

🗣️ What to say

"Since [date] [name / description] has been [following me / contacting me / appearing at my home or work] despite my telling them to stop on [date]. Log and messages attached. I want to report this and apply for a protection order."

🪜 Step by step

  1. One clear "stop"Once, in writing, kept. After that, no response at all — every reply is a reward.
  2. Log everythingDate, time, place, what happened, witnesses, screenshots. A log turns "he keeps bothering me" into a case.
  3. Tell peopleEmployer, neighbours, school — they can refuse the person access and become witnesses.
  4. Report to Queixa Eletrónica — PSP / GNRAsk for a protection order. Breaching one is a separate crime with immediate arrest in most countries.
  5. Support: APAV — Associação Portuguesa de Apoio à VítimaSafety planning, help with the court, and someone who takes it seriously from the first call.

📇 All contacts

Queixa Eletrónica — PSP / GNROnline criminal complaint, case number immediatelyAlways — the basis for bank, insurer and platform🔗 queixaselectronicas.mai.gov.pt
APAV — Associação Portuguesa de Apoio à VítimaFree victim support, accompaniment, compensationAfter any crime📞 116 006🔗 apav.pt
Serviço de Informação a Vítimas de Violência Doméstica — 800 202 148Free, 24/7, sheltersDomestic violence📞 800 202 148🔗 www.cig.gov.pt
Segurança Social — apoio judiciário / Ordem dos AdvogadosFree lawyer below the income thresholdWhen you cannot afford a lawyer🔗 www.seg-social.pt/protecao-juridica

❓ Frequently asked

The police say it is "just messages"

Persistent unwanted contact is stalking under the law in every EU country. Bring the log, ask for the report to be registered, and involve APAV — Associação Portuguesa de Apoio à Vítima if you are turned away.

Can I get a protection order without a criminal case?

Yes — civil protection orders exist alongside criminal proceedings and are often faster. APAV — Associação Portuguesa de Apoio à Vítima explains the route in your country.

Tracking devices and spyware

Check the car and bags for trackers; have the phone checked. Finding a device is strong evidence — do not remove it before the police see it.

📎 Sources

Last checked: 2026-09-26

🔎 Common searches

Recognise your own search? The answer above covers all of these.

  • “stalking report Portugal”
  • “protection order stalker Portugal”
  • “ex partner will not stop contacting me”
  • “stalking log evidence”
  • “victim support stalking”

🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

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