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Safety · Portugal
Updated September 2026

✊ I was attacked or threatened because of who I am — who do I report it to?

Direct answer

Violence, threats or damage motivated by origin, religion, sexual orientation, gender identity or disability is a hate crime with higher penalties, and it is under-reported — which is why reporting matters. Queixa Eletrónica — PSP / GNR (queixaselectronicas.mai.gov.pt): say explicitly that you believe the motive was hate, and ask for it to be recorded as such. CITE / CICDR — Comissão para a Igualdade e Contra a Discriminação Racial (800 204 684) — the equality body — supports victims, monitors how the police handle it and can take a discrimination case in parallel. APAV — Associação Portuguesa de Apoio à Vítima (116 006) offers free support, also if you decide not to report.

Call firstQueixa Eletrónica — PSP / GNR
Report toCITE / CICDR — Comissão para a Igualdade e Contra a Discriminação Racial
If that failsAPAV — Associação Portuguesa de Apoio à Vítima

🗣️ What to say

"On [date] at [place] I was [attacked / threatened / insulted] by [description]. They said [words] which show it was because of my [origin / religion / orientation / …]. Witnesses: [names]. I want this recorded as a hate crime."

🪜 Step by step

  1. Safety and medical careGet out of the situation; see a doctor and ask for injuries to be documented.
  2. EvidencePhotos, the exact words used, witnesses' contacts, camera locations nearby.
  3. Report to Queixa Eletrónica — PSP / GNRUse the words "hate crime" or "bias motive". Ask for a copy of the report and the case number.
  4. Tell CITE / CICDR — Comissão para a Igualdade e Contra a Discriminação RacialEquality bodies track these cases, support victims, and can intervene if the police do not take it seriously.
  5. Support: APAV — Associação Portuguesa de Apoio à VítimaCounselling, help with the process, compensation claims — free.

📇 All contacts

Queixa Eletrónica — PSP / GNROnline criminal complaint, case number immediatelyAlways — the basis for bank, insurer and platform🔗 queixaselectronicas.mai.gov.pt
CITE / CICDR — Comissão para a Igualdade e Contra a Discriminação RacialComplaints on discrimination at work and racial discriminationDiscrimination at work, housing, services📞 800 204 684🔗 cite.gov.pt
APAV — Associação Portuguesa de Apoio à VítimaFree victim support, accompaniment, compensationAfter any crime📞 116 006🔗 apav.pt
Segurança Social — apoio judiciário / Ordem dos AdvogadosFree lawyer below the income thresholdWhen you cannot afford a lawyer🔗 www.seg-social.pt/protecao-juridica

❓ Frequently asked

The police did not record the motive

Ask in writing for the motive to be added; involve CITE / CICDR — Comissão para a Igualdade e Contra a Discriminação Racial. Recording the bias motive matters for the charge and for statistics.

It was online

Hate speech online is prosecutable; save screenshots with URLs and report to the platform and the police (see the online-harassment page).

I do not want to report but need help

APAV — Associação Portuguesa de Apoio à Vítima and community organisations support you without a report. Some countries have third-party reporting so the incident is counted anonymously.

📎 Sources

Last checked: 2026-09-26

🔎 Common searches

Recognise your own search? The answer above covers all of these.

  • “report hate crime Portugal”
  • “racist attack police report”
  • “homophobic assault what to do”
  • “equality body hate crime support”
  • “hate speech online report Portugal”

🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

🔗 Related questions

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