Domestic violence — Helpline Violence domestique

Direct answer

You are not alone and there is a way out. Helpline Violence domestique — 2060 1060 (2060 1060) is the confidential helpline for Luxembourg — free, day and night, for you or for someone you are worried about; they arrange shelter, legal help and a safety plan, and nothing happens without your consent. In immediate danger, Police Grand-Ducale — e-Commissariat (police.public.lu) — the police can remove the violent person from the home and issue a barring order the same day in most EU countries. Service central d'assistance sociale — aide aux victimes (47 58 21-627) supports you afterwards, free, with the report, the court and the practical side.

Call firstHelpline Violence domestique — 2060 1060

Report toPolice Grand-Ducale — e-Commissariat

If that failsService central d'assistance sociale — aide aux victimes

🗣️ What to say

"I am [being hurt / threatened] by my [partner / family member] at [address]. [I am in danger now / I am safe for the moment.] I would like to talk about my options — shelter, a protection order, and what happens if I report it."

🪜 Step by step

Safe firstIf you can, go to a neighbour, a friend, a shop. Take your phone and ID if it is safe to.
Call Helpline Violence domestique — 2060 1060Anytime. They listen, they do not push, and they know every option in your area.
Danger now: Police Grand-Ducale — e-CommissariatPolice can bar the violent person from the home for days or weeks without you having to leave.
Evidence, when safePhotos of injuries, a doctor's note, dated messages, witnesses. Useful later; never a condition for help.
Afterwards: Service central d'assistance sociale — aide aux victimesFree support through the report, protection orders, housing and money. You decide the pace.

📇 All contacts

Helpline Violence domestique — 2060 1060Listening, referral, sheltersDomestic and family violence📞 2060 1060 🔗 violence.lu

Police Grand-Ducale — e-CommissariatOnline complaint or at the stationAlways; the case number is for the bank🔗 police.public.lu/fr/services-citoyens/e-commissariat.html

Service central d'assistance sociale — aide aux victimesVictim support, state compensationAfter any crime📞 47 58 21-627 🔗 justice.public.lu/fr/aides-informations/assistance-sociale.html

UMEDO / Planning Familial — violences sexuellesForensic exam without report, supportAnytime, no obligation to report📞 621 47 30 30 🔗 www.umedo.lu

Assistance judiciaire (Barreau) / consultations juridiques gratuitesLawyer paid for, free consultationsWhen you cannot afford a lawyer🔗 www.barreau.lu/assistance-judiciaire

❓ Frequently asked

Will they take my children away?

The aim of every service is to keep you and the children safe together. Talking to the helpline is not a report to child protection.

I have no income of my own

Shelters are free; emergency financial help and housing priority exist for victims. The helpline arranges it.

My residence permit depends on my partner

Victims of domestic violence have a separate right to stay in most EU countries. Ask the helpline for a specialised legal adviser — leaving does not mean deportation.

📎 Sources

Last checked: 2026-09-26

🔎 Common searches

Recognise your own search? The answer above covers all of these.

“domestic violence helpline Luxembourg”
“help partner violence Luxembourg”
“barring order abusive partner”
“women shelter Luxembourg”
“protection order domestic violence”

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🆘 I am experiencing violence at home — where do I get help now?