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Safety · France
Updated September 2026

🆘 I am experiencing violence at home — where do I get help now?

Direct answer

You are not alone and there is a way out. 3919 — Violences Femmes Info (3919) is the confidential helpline for France — free, day and night, for you or for someone you are worried about; they arrange shelter, legal help and a safety plan, and nothing happens without your consent. In immediate danger, Police / gendarmerie — plainte en ligne THESEE (service-public.fr) — the police can remove the violent person from the home and issue a barring order the same day in most EU countries. France Victimes — 116 006 (116 006) supports you afterwards, free, with the report, the court and the practical side.

Call first3919 — Violences Femmes Info
Report toPolice / gendarmerie — plainte en ligne THESEE
If that failsFrance Victimes — 116 006

🗣️ What to say

"I am [being hurt / threatened] by my [partner / family member] at [address]. [I am in danger now / I am safe for the moment.] I would like to talk about my options — shelter, a protection order, and what happens if I report it."

🪜 Step by step

  1. Safe firstIf you can, go to a neighbour, a friend, a shop. Take your phone and ID if it is safe to.
  2. Call 3919 — Violences Femmes InfoAnytime. They listen, they do not push, and they know every option in your area.
  3. Danger now: Police / gendarmerie — plainte en ligne THESEEPolice can bar the violent person from the home for days or weeks without you having to leave.
  4. Evidence, when safePhotos of injuries, a doctor's note, dated messages, witnesses. Useful later; never a condition for help.
  5. Afterwards: France Victimes — 116 006Free support through the report, protection orders, housing and money. You decide the pace.

📇 All contacts

3919 — Violences Femmes InfoListening, referral, free, 24/7Domestic and family violence📞 3919🔗 arretonslesviolences.gouv.fr
Police / gendarmerie — plainte en ligne THESEEOnline complaint for internet fraud, immediate receiptAlways — the basis for bank, insurer and platform🔗 www.service-public.fr/particuliers/vosdroits/R46526
France Victimes — 116 006Victim support, free, accompaniment and compensationAfter any crime📞 116 006🔗 www.france-victimes.fr
Collectif féministe contre le viol — 0 800 05 95 95 / CIDFFSupport after sexual violenceAnytime, no obligation to report📞 0 800 05 95 95🔗 cfcv.asso.fr
Point-justice / aide juridictionnelleFree legal consultations, legal aidWhen you cannot afford a lawyer📞 3039🔗 www.justice.fr

❓ Frequently asked

Will they take my children away?

The aim of every service is to keep you and the children safe together. Talking to the helpline is not a report to child protection.

I have no income of my own

Shelters are free; emergency financial help and housing priority exist for victims. The helpline arranges it.

My residence permit depends on my partner

Victims of domestic violence have a separate right to stay in most EU countries. Ask the helpline for a specialised legal adviser — leaving does not mean deportation.

📎 Sources

Last checked: 2026-09-26

🔎 Common searches

Recognise your own search? The answer above covers all of these.

  • “domestic violence helpline France”
  • “help partner violence France”
  • “barring order abusive partner”
  • “women shelter France”
  • “protection order domestic violence”

🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

🔗 Related questions

👁️Stalking→🫂Sexual violence→🆔Identity theft→💻Online harassment→

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