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Electricity & gas · France
Checked 2026-09-30

🗓️ Estimated bills and back-billing in France: how far back can my supplier charge me?

The short answer

If your meter was not read for a long time, a large catch-up bill can follow. Many countries limit how far back a supplier may charge and set rules for meter readings.

📜 The rules in France

Back-billing and estimated bills

An electricity or gas supplier may not bill consumption older than 14 months before the last meter reading or self-reading (Code de la consommation L224-11). It must bill at least once a year based on actual consumption.

  • The limit does not apply if the meter could not be accessed, if you did not send a reading after a registered letter from the grid operator asking for one, or in case of fraud. (legifrance.gouv.fr)
Official source: legifrance.gouv.fr · Checked 2026-09-30

🪜 Step by step

  1. Read your meter nowTake a dated photo and send the reading to your supplier. It stops estimates from growing.
  2. Check the period on the billWhich months are charged, and was the reading real or estimated?
  3. Compare with the rulesSee below how far back a supplier may bill in France and how often your meter must be read.
  4. Dispute in writingIf the bill goes back further than allowed, write to the supplier, then to the dispute body below.

📇 Who to contact

Médiateur national de l'énergieSettles disputes with energy companiesWhen the company has not solved your complaint📞 0 800 112 212🔗 www.energie-mediateur.fr
Commission de régulation de l'énergie (CRE)Supervises energy companies and explains your rightsFor information, and to report a company that breaks the rules🔗 www.cre.fr

❓ Questions

Do I have to pay a huge catch-up bill at once?

Ask for a payment plan. Many suppliers must offer one; the rules for France are on this page.

Why did I get an estimated bill?

No reading was available. Send a real reading and ask for a corrected bill.

What if the meter was faulty?

Ask the grid operator to test it. Keep the test report for your complaint.

📎 Sources

Checked: 2026-09-30

🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

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