District heating, heating oil or bottled gas in Estonia: what are my rights?
Not every home is on the gas grid. District heating, heating oil and LPG have their own rules, and often a different body handles complaints.
📜 The rules in Estonia
Heating without the gas grid
District heating (kaugküte) companies must have their maximum heat price (piirhind) approved by Konkurentsiamet, which decides within 30 days of a proper application. The company must publish the approved price at least 30 days before it applies.
- If a bill is unpaid, heat needed to heat a home may be cut between 1 October and 30 April only 90 days after the written notice. (konkurentsiamet.ee)
🪜 Step by step
- Know what heats your homeDistrict heating from a network, oil or LPG from a tank, or bottled gas. The rules differ for each.
- Check the rules for EstoniaSee below who supervises heat and fuel suppliers and what they must tell you about prices.
- Complain in writing firstWrite to the heat or fuel supplier with your bill and what you want changed. Keep a copy.
- Escalate to the right bodyIf that does not help, go to the body named below.
❓ Questions
Can I leave district heating?
That depends on the network and the rules in Estonia. Contracts are often long; check the notice terms.
Are heating oil prices regulated?
Usually not; you compare offers. Where there is an official price or cap, it is shown on this page.
Who checks the safety of LPG tanks and bottles?
The supplier and the installer have safety duties. If you smell gas, leave at once and call the emergency number from outside.
📎 Sources
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