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Electricity & gas · Slovakia
Checked 2026-09-27

📟 Smart meter in Slovakia: do I have to accept one?

The short answer

A smart meter sends readings automatically, so your bill is based on real use. Whether you can refuse one differs per country.

📜 The rules in Slovakia

Smart meter

Distributors install smart meters (IMS) free of charge for low-voltage customers using at least 4 MWh a year. Others can ask for one at their own cost; it must be fitted within four months.

Official source: ssd.sk · Checked 2026-09-30

🪜 Step by step

  1. Check the letterWho installs it, the grid operator or the supplier, and when?
  2. Know your rightsSee below what the rules in Slovakia are on the rollout and on refusing.
  3. Protect your dataAsk what data is collected and how often. You can usually see your own use online.
  4. Report problemsIf the meter seems wrong, ask the grid operator for a meter test.

📇 Who to contact

Západoslovenská distribučná — západné SlovenskoRuns the local grid, meters and connectionsPower cut, meter problem, new connection📞 0800 111 567🔗 www.zsdis.sk/Uvod/Nahlasenie-poruchy
Stredoslovenská distribučná — stredné SlovenskoRuns the local grid, meters and connectionsPower cut, meter problem, new connection📞 0800 159 000🔗 www.ssd.sk/domacnosti/ako-postupovat-ked-vam-nejde-elektrina?page_id=6968
Východoslovenská distribučná — východné SlovenskoRuns the local grid, meters and connectionsPower cut, meter problem, new connection📞 0800 123 332🔗 www.vsds.sk/edso/domov/spolocnost/kontakty/poruchova-linka
Úrad pre reguláciu sieťových odvetví (ÚRSO)Supervises energy companies and explains your rightsFor information, and to report a company that breaks the rules🔗 www.urso.gov.sk

❓ Questions

Does a smart meter cost extra?

The costs are usually part of the network charges. Some countries charge people who refuse.

Is my data safe?

Meter data is protected by data-protection law, and you decide who else may see detailed data.

What if the readings look wrong?

Ask the grid operator to check the meter.

📎 Sources

Checked: 2026-09-27

🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

🔗 Also useful

🔄Switching supplier→📈Price increase→🧾Wrong or high bill→💸Can’t pay the bill→🏚️Supplier went bust→

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