← FFCheckElectricity & gasMT
Electricity & gas · Malta
Checked 2026-09-27

📟 Smart meter in Malta: do I have to accept one?

The short answer

A smart meter sends readings automatically, so your bill is based on real use. Whether you can refuse one differs per country.

📜 The rules in Malta

Smart meter

Enemalta measures consumption with smart meters that send readings remotely. Customers who still have an older meter are encouraged to ask Enemalta to replace it with a smart meter. You can follow your use online via My Consumption.

Official source: enemalta.com.mt · Checked 2026-09-27

🪜 Step by step

  1. Check the letterWho installs it, the grid operator or the supplier, and when?
  2. Know your rightsSee below what the rules in Malta are on the rollout and on refusing.
  3. Protect your dataAsk what data is collected and how often. You can usually see your own use online.
  4. Report problemsIf the meter seems wrong, ask the grid operator for a meter test.

📇 Who to contact

Enemalta plc — Malta u GħawdexRuns the local grid, meters and connectionsPower cut, meter problem, new connection📞 153🔗 enemalta.com.mt/contact
Regulator for Energy and Water Services (REWS)Supervises energy companies and explains your rightsFor information, and to report a company that breaks the rules📞 +356 2295 5000🔗 www.rews.org.mt
Malta Competition and Consumer Affairs Authority (MCCAA) – Consumer Helpline 8007 4400Independent advice for consumersFor advice, template letters and a second opinion🔗 mccaa.org.mt

❓ Questions

Does a smart meter cost extra?

The costs are usually part of the network charges. Some countries charge people who refuse.

Is my data safe?

Meter data is protected by data-protection law, and you decide who else may see detailed data.

What if the readings look wrong?

Ask the grid operator to check the meter.

📎 Sources

Checked: 2026-09-27

🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

🔗 Also useful

📈Price increase→🧾Wrong or high bill→💸Can’t pay the bill→🏚️Supplier went bust→📣Complaint about a supplier→

More help in Malta

All other problems: who handles whatWho do I contact?100+ things that go wrong — money, housing, work, safety, health, papers, government — and the one desk in Malta that actually handles each: phone, site, and what to say when they pick up.Before it goes wrongCan I?What is allowed, what is not, which permit you need — with the official source.Recognise it firstIs dit veilig?Check a phone number, website or message against 47,000 scam dossiers.