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Electricity & gas · Malta
Checked 2026-09-27

📈 My energy supplier is raising prices in Malta. What can I do?

The short answer

A supplier cannot raise your price overnight. It has to warn you in advance, and that notice often gives you the right to leave.

📜 The rules in Malta

Price rises

Electricity tariffs are fixed in law (Electricity Connection and Supply Regulations, S.L. 545.41) and approved by REWS. The residential tariffs in force date from 31 March 2014. Enemalta says any tariff change is announced publicly in advance.

Official source: rews.org.mt · Checked 2026-09-27

Switching supplier

Switching supplier is not possible: Enemalta is the only electricity supplier. To take over or end an account you apply to ARMS Ltd (freephone 8007 2222), and pending dues must be settled first.

Official source: enemalta.com.mt · Checked 2026-09-27

🪜 Step by step

  1. Read the letterNote the new price, the date it starts, and whether your contract has a fixed price until a certain date.
  2. Check if it is allowedA fixed price normally cannot be raised before its end date. Compare the notice you got with the rules for Malta below.
  3. Compare and decideCheck whether another offer is cheaper. If you leave because of the increase, do it before the new price applies.
  4. Complain if the rules were brokenIf you were not informed properly, complain in writing to the supplier, then to the dispute body below.

📇 Who to contact

REWS – Dispute Resolution (S.L. 545.30)Settles disputes with energy companiesWhen the company has not solved your complaint📞 +356 2295 5000🔗 www.rews.org.mt/dispute-resolution
Regulator for Energy and Water Services (REWS)Supervises energy companies and explains your rightsFor information, and to report a company that breaks the rules📞 +356 2295 5000🔗 www.rews.org.mt

❓ Questions

Can a fixed price be raised?

Normally not during the fixed period, unless your contract says so. Taxes and levies can still change.

Do I pay an exit fee if I leave after a price rise?

In many countries you can leave without a fee when the price goes up. The rules for Malta are on this page.

What if I missed the letter?

Ask the supplier for a copy and the date it was sent. If they cannot show proper notice, complain.

📎 Sources

Checked: 2026-09-27

🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

🔗 Also useful

🧾Wrong or high bill→💸Can’t pay the bill→🏚️Supplier went bust→📣Complaint about a supplier→🔌Power cut→

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