Moving house in Albania: what do I do about electricity and gas?

The short answer

Moving is a common moment for billing mistakes. Read the meters on both days and tell your supplier in time.

📜 The rules in Albania

The market

Households may choose their electricity supplier and are not obliged to switch: the Universal Service Supplier (FSHU) must keep supplying them at ERE-regulated prices. Switching is free once previous bills are paid; the grid operator OSSH runs an online switching portal. There is no household gas network.

Official source: ere.gov.al · Checked 2026-09-27

Switching supplier

Changing supplier must not cost you anything extra, once all previous electricity bills are paid. Submit the request to your current supplier at least 15 days before; the change may take no longer than 15 days. OSSH also offers a free online portal (furnizuesi.oshee.al).

Official source: ere.gov.al · Checked 2026-09-27

🪜 Step by step

Tell your supplier in advanceGive the moving date and your new address, and ask whether your contract can move with you.
Read the metersTake dated photos of all meters on the day you leave and the day you arrive.
Check the new homeFind out which grid operator serves the new address and whether the supply is connected.
Check your final billCompare the final bill with your photos. Any credit must be refunded.

📇 Who to contact

PCT – Platforma e Krahasimit të Çmimeve (ERE) officialCompare electricity and gas offersBefore you switch, or when your price goes up🔗 pct.ere.gov.al

Operatori i Sistemit të Shpërndarjes (OSSH) – OSHEE Group — I gjithë vendiRuns the local grid, meters and connectionsPower cut, meter problem, new connection📞 +355 42274141 🔗 oshee.al

Enti Rregullator i Energjisë (ERE)Supervises energy companies and explains your rightsFor information, and to report a company that breaks the rules📞 0800 2323 🔗 www.ere.gov.al

❓ Questions

Can I take my contract with me?

Often yes, within the same country. Otherwise moving usually lets you end it.

What if the supply is off at the new home?

Contact a supplier or the grid operator to have it connected.

Who pays for energy between tenants?

The person on the contract pays until the move is reported. That is why the meter reading matters.

📎 Sources

Checked: 2026-09-27

🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

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📦 Moving house in Albania: what do I do about electricity and gas?