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Transport · Bulgaria
Updated September 2026

🚛 My car has been towed — where is it, and how do I get it back?

Direct answer

A towed car is at the municipal pound: call Община — инспекторат / ГРАО (namrb.org) with your plate to confirm and to hear the fee and the opening hours; bring ID, the registration document and a means of payment, and expect a daily storage charge, so go today. If nobody knows where the car is, it may have been stolen — МВР — сигнал (112). If you think the towing was unjustified (no sign, sign obscured, works started after you parked), pay under protest, photograph the spot, and object; Омбудсман на Република България (02 810 69 55) handles complaints about the municipality when the objection is ignored.

Call firstОбщина — инспекторат / ГРАО
Report toМВР — сигнал
If that failsОмбудсман на Република България

🗣️ What to say

"My car, plate [number], was parked at [place] and is gone since [time]. Was it towed, where is it, what does it cost to collect, and what are the opening hours? I would also like to know the reason and whether a fine was issued."

🪜 Step by step

  1. Confirm: Община — инспекторат / ГРАОPlate, place, time. Many cities show towed cars online.
  2. Not towed: МВР — сигналReport the theft immediately; the plate goes into the search system.
  3. Collect todayStorage fees run daily. ID, registration, payment; a friend can collect with a written authorisation.
  4. Photograph the spotSigns, distance from the corner, any works or temporary signs — before they change.
  5. ObjectTo the towing decision and the fine, in writing, within the deadline; escalate to Омбудсман на Република България if the answer is a form letter.

📇 All contacts

Община — инспекторат / ГРАОNuisances, roads, waste, registration, lost propertyFor anything the municipality handles🔗 www.namrb.org
МВР — сигналReport online or at a stationAlways — the basis for bank, insurer and platform📞 112🔗 www.mvr.bg/signali
Омбудсман на Република БългарияComplaints about the administration, freeWhen the administration does not answer or acts unfairly📞 02 810 69 55🔗 www.ombudsman.bg
Административен съдAppeals against administrative actsWithin 14 days of notification🔗 www.sac.government.bg

❓ Frequently asked

Can they tow for an ordinary parking offence?

Rules vary: some cities tow only when the car obstructs; others tow for any offence in certain zones. The sign at the spot is decisive.

They damaged the car while towing

Note it before you leave the pound, photograph, and claim from the municipality or the towing company in writing.

Temporary no-parking signs appeared after I parked

Most countries require signs to be up for a minimum period (often 24–72 hours) before towing. Ask the municipality for the date the sign was placed.

📎 Sources

Last checked: 2026-09-26

🔎 Common searches

Recognise your own search? The answer above covers all of these.

  • “car towed where is it Bulgaria”
  • “towed car pound fees”
  • “object to towing unjustified”
  • “car gone towed or stolen”
  • “towing complaint municipality”

🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

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