Mental health waiting list — Eluliin 655 8088 · Estonia

Direct answer

A waiting list is not the end of the road. Eluliin 655 8088 / Peaasi.ee (655 8088) is the mental-health line for Estonia: free, anonymous, staffed by trained people, for now, tonight, or whenever it gets heavy. Your Tervisekassa — perearsti nimistu (669 6630) has a duty to arrange timely care in most countries — ask in writing for care mediation, which often finds a place faster. Your family doctor (GP) can refer you to a bridging service, group programme or online therapy in the meantime and adjust medication.

Call firstEluliin 655 8088 / Peaasi.ee

Report toTervisekassa — perearsti nimistu

If that failsYour family doctor (GP)

🗣️ What to say

"I have been referred for [treatment] on [date] and the waiting time is [months]. My situation is [getting worse / not stable]. I ask you to arrange an earlier place through care mediation, or a bridging service, and to confirm what you can offer within [weeks]."

🪜 Step by step

Now: Eluliin 655 8088 / Peaasi.eeWhenever it is too much. Also for someone you are worried about.
Ask for care mediation: Tervisekassa — perearsti nimistuThe insurer or health service looks for a provider with a shorter list, sometimes further away or online.
Bridging options: Your family doctor (GP)GP-based mental-health workers, group programmes, online therapy, peer support — they exist in most countries and start within weeks.
Stay on the listAnd ask to be called if a place opens early; be reachable.
Crisis planWrite down who you call, what helps, and the emergency numbers. Share it with someone.

📇 All contacts

Eluliin 655 8088 / Peaasi.eeFree, anonymousWhen it gets too much📞 655 8088 🔗 peaasi.ee

Tervisekassa — perearsti nimistuChoosing a GP, health insurance, complaintsFor finding a doctor and coverage questions📞 669 6630 🔗 www.tervisekassa.ee

Your family doctor (GP)First point of contact for any health questionBefore a specialist, for a referral or a sick note

Terviseamet — järelevalveInvestigates complaints about healthcare qualityWhen the provider did not resolve the complaint📞 794 3500 🔗 www.terviseamet.ee/et/tervishoid/inimesele/kaebuse-esitamine

❓ Frequently asked

Is there a legal maximum waiting time?

Many countries set standards (weeks for an intake, months for treatment); a breach is a complaint to Tervisekassa — perearsti nimistu and often a right to care elsewhere at their cost.

Can I go private and get reimbursed?

Sometimes, when the public system cannot deliver within the standard time. Ask Tervisekassa — perearsti nimistu in writing before you start.

I am in crisis now

Call Eluliin 655 8088 / Peaasi.ee or 112. Emergency departments and crisis teams see people without any referral.

📎 Sources

Last checked: 2026-09-26

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🧠 The waiting list for mental health care is too long — what are my options?