Is there help with energy costs in Portugal?
Many countries have a social tariff, a discount or an allowance for people on a low income, and free advice on saving energy.
📜 The rules in Portugal
Help if money is tight
Automatic discount (about 33.8% on electricity, 31.2% on gas) for people receiving certain social benefits or, for electricity, with annual income up to 6,272.64 euro plus 50% per household member without income. DGEG identifies beneficiaries; no application needed.
Free energy advice
ERSE's consumer line (213 033 200) and website explain your rights, tariffs and the social tariff, and you can ask ERSE to intervene in a dispute.
Regulated price
Electricity: households up to 41.4 kVA can have ERSE's regulated price, via their market supplier (equivalent regime) or the last-resort supplier (CUR). Gas: customers using up to 10,000 m3 a year can sign with their area's CUR. Currently planned until end-2027.
🪜 Step by step
- See what existsThe schemes in Portugal are listed below, with who qualifies.
- Check if it is automaticSome discounts are applied automatically. For others you have to apply.
- Get free adviceFree energy or debt advice can help you lower your bills and deal with arrears.
- Talk to your supplierAsk about a cheaper tariff or a payment plan, and register as a vulnerable customer if that applies.
📇 Who to contact
❓ Questions
Do I have to apply?
It depends on the scheme. The details for Portugal are on this page.
Who gets the discount if I rent?
Usually the person named on the energy contract.
Is there help for heating oil or wood?
Some countries have separate heating allowances. Ask the social services of your municipality.
📎 Sources
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