Agency fees — Tržni inšpektorat RS · Slovenia

Direct answer

In most EU countries the agent who works for the landlord cannot charge the tenant a finder's fee, registration fee or "administration costs"; where fees are still allowed they are capped and must be disclosed before you sign. A fee you should not have paid can be reclaimed, usually for years back. Tržni inšpektorat RS (01 280 87 00) takes complaints about agents and can fine them; Združenje najemnikov Slovenije (najemniki.si) helps you write the reclaim; Stanovanjska inšpekcija (IRSNVP) (gov.si) decides if the agent refuses.

Call firstTržni inšpektorat RS

Report toZdruženje najemnikov Slovenije

If that failsStanovanjska inšpekcija (IRSNVP)

🗣️ What to say

"On [date] I paid you [amount] as [fee name] for the tenancy of [address]. Under [rule] an agent acting for the landlord may not charge the tenant this fee. I ask for repayment within 14 days to [account]. Otherwise I will refer the matter to Tržni inšpektorat RS."

🪜 Step by step

Identify who the agent worked forIf the landlord instructed the agent, the fee is the landlord's cost. The listing and the contract usually say.
Ask for the fee back in writingCite the rule, set a deadline. Many agents repay on the first letter.
Report to Tržni inšpektorat RSRepeated fees are a practice; authorities fine agents and order refunds.
Dispute body: Stanovanjska inšpekcija (IRSNVP)Small amounts, no lawyer, and the decision binds a licensed agent.
Deposit and rent-in-advance capsWhile you are at it: deposits and advance rent are capped too, and "key money" is illegal everywhere.

📇 All contacts

Tržni inšpektorat RSReports, inspections, fines for tradersWhen the shop refuses📞 01 280 87 00 🔗 www.gov.si/drzavni-organi/organi-v-sestavi/trzni-inspektorat

Združenje najemnikov SlovenijeAdvice for tenantsDispute with landlord, contract, eviction🔗 www.najemniki.si

Stanovanjska inšpekcija (IRSNVP)Supervision of tenancies and housing maintenanceLandlord fails to maintain, disputed rent🔗 www.gov.si/drzavni-organi/organi-v-sestavi/inspektorat-za-naravne-vire-in-prostor

Okrajno sodišče — izvršba / spor majhne vrednostiEnforcement on an authentic document without a lawyerLast step, with a clear claim🔗 www.sodisce.si

❓ Frequently asked

The agent says the fee was for "viewing" or "checks"

Renaming the fee does not change who has to pay it. Any charge to the tenant for finding or arranging the tenancy falls under the ban.

I signed that I agreed to pay it

A clause that contradicts a mandatory law is void. You can still reclaim.

How far back can I claim?

Usually the general limitation period — three to five years in most countries. Združenje najemnikov Slovenije knows the exact rule for Slovenia.

📎 Sources

Last checked: 2026-09-26

🔎 Common searches

Recognise your own search? The answer above covers all of these.

“letting agent fee illegal Slovenia”
“reclaim agency fee tenant”
“rental agency charges tenant fee allowed”
“report letting agent Slovenia”
“key money illegal”

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