My landlord ignores my repair request — who do I contact?

Direct answer

The landlord must keep the home in usable condition: heating, water, electricity, a roof that does not leak. Write a dated repair request with a deadline (two weeks is normal, 24 hours for no heating in winter) — the letter is what every next step is built on. Then Stanovanjska inšpekcija (IRSNVP) (gov.si) is the body for tenancy disputes in Slovenia, cheap or free and without a lawyer. Združenje najemnikov Slovenije (najemniki.si) advises on rent reduction and repair-and-deduct. For dangers to health — no heating, no water, electrical hazards — Zdravstveni inšpektorat RS / NIJZ (gov.si) can inspect and order the landlord to act.

Call firstStanovanjska inšpekcija (IRSNVP)

Report toZdruženje najemnikov Slovenije

If that failsZdravstveni inšpektorat RS / NIJZ

🗣️ What to say

"Since [date] the [heating / boiler / roof / …] at [address] is [defect]. I asked you on [date] with no result. Please repair it by [deadline]. If not, I will reduce the rent proportionally from [date] and refer the matter to Stanovanjska inšpekcija (IRSNVP)."

🪜 Step by step

Write, dated, with photosEmail or letter with the defect, the date it started, photos and a deadline. Keep proof of sending.
Know the remediesRent reduction from the day of the report in most countries; repair yourself and deduct after a written warning; the tenancy board for anything bigger.
Health or safety at risk? Zdravstveni inšpektorat RS / NIJZThe municipal inspection can order works and fine a landlord who leaves a home unfit.
Go to Stanovanjska inšpekcija (IRSNVP)Free or low-fee, no lawyer. Bring the letters and photos. Decisions bind the landlord.
Do not stop paying rent outrightReduce proportionally and say why in writing; a full stop can become grounds for eviction.

📇 All contacts

Stanovanjska inšpekcija (IRSNVP)Supervision of tenancies and housing maintenanceLandlord fails to maintain, disputed rent🔗 www.gov.si/drzavni-organi/organi-v-sestavi/inspektorat-za-naravne-vire-in-prostor

Združenje najemnikov SlovenijeAdvice for tenantsDispute with landlord, contract, eviction🔗 www.najemniki.si

Zdravstveni inšpektorat RS / NIJZUnhealthy housing, mould, pests, noiseWhen health is at risk at home🔗 www.gov.si/drzavni-organi/organi-v-sestavi/zdravstveni-inspektorat

Občina — medobčinski inšpektorat in redarstvoNuisances, roads, waste, lost propertyFor anything the municipality handles🔗 skupnostobcin.si

Brezplačna pravna pomoč (okrožno sodišče) / pravno-informacijski centriFree legal aid for low incomesWhen you cannot afford a lawyer🔗 www.gov.si/teme/brezplacna-pravna-pomoc

❓ Frequently asked

Can I fix it and deduct the cost?

In most countries yes, after a written notice with a reasonable deadline, for necessary repairs, at a reasonable price. Keep the invoices. Check with Združenje najemnikov Slovenije first for your country's rule.

How much rent reduction?

Proportional to the loss of use: a broken boiler in winter can justify 20–50 %, a dripping tap almost nothing. Združenje najemnikov Slovenije has tables from past decisions.

The landlord threatens to evict me for complaining

Retaliatory eviction is not a valid ground anywhere in the EU. Keep everything in writing and tell Združenje najemnikov Slovenije.

📎 Sources

Last checked: 2026-09-26

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🔧 My landlord ignores my repair request — who do I contact?