My landlord ignores my repair request — who do I contact?

Direct answer

The landlord must keep the home in usable condition: heating, water, electricity, a roof that does not leak. Write a dated repair request with a deadline (two weeks is normal, 24 hours for no heating in winter) — the letter is what every next step is built on. Then Ειρηνοδικείο — μικροδιαφορές (ministryofjustice.gr) is the body for tenancy disputes in Greece, cheap or free and without a lawyer. ΕΚΠΟΙΖΩ — Ένωση Καταναλωτών (210 3304444) advises on rent reduction and repair-and-deduct. For dangers to health — no heating, no water, electrical hazards — Διεύθυνση Δημόσιας Υγείας της Περιφέρειας / Υγειονομική Υπηρεσία (moh.gov.gr) can inspect and order the landlord to act.

Call firstΕιρηνοδικείο — μικροδιαφορές

Report toΕΚΠΟΙΖΩ — Ένωση Καταναλωτών

If that failsΔιεύθυνση Δημόσιας Υγείας της Περιφέρειας / Υγειονομική Υπηρεσία

🗣️ What to say

"Since [date] the [heating / boiler / roof / …] at [address] is [defect]. I asked you on [date] with no result. Please repair it by [deadline]. If not, I will reduce the rent proportionally from [date] and refer the matter to Ειρηνοδικείο — μικροδιαφορές."

🪜 Step by step

Write, dated, with photosEmail or letter with the defect, the date it started, photos and a deadline. Keep proof of sending.
Know the remediesRent reduction from the day of the report in most countries; repair yourself and deduct after a written warning; the tenancy board for anything bigger.
Health or safety at risk? Διεύθυνση Δημόσιας Υγείας της Περιφέρειας / Υγειονομική ΥπηρεσίαThe municipal inspection can order works and fine a landlord who leaves a home unfit.
Go to Ειρηνοδικείο — μικροδιαφορέςFree or low-fee, no lawyer. Bring the letters and photos. Decisions bind the landlord.
Do not stop paying rent outrightReduce proportionally and say why in writing; a full stop can become grounds for eviction.

📇 All contacts

Ειρηνοδικείο — μικροδιαφορέςSmall-claims action up to €5,000 without a lawyerWhen the formal notice did not work🔗 www.ministryofjustice.gr

ΕΚΠΟΙΖΩ — Ένωση ΚαταναλωτώνLegal advice on tenancies and depositsBefore you write, for deductions and deadlines📞 210 3304444 🔗 www.ekpizo.gr

Διεύθυνση Δημόσιας Υγείας της Περιφέρειας / Υγειονομική ΥπηρεσίαUnhealthy housing, mould, pests, noiseWhen health is at risk at home🔗 www.moh.gov.gr

Δήμος — Δημοτική Αστυνομία / ΚΕΠNuisances, roads, waste, certificates, lost propertyFor anything the municipality handles📞 1500 🔗 www.kep.gov.gr

Νομική Βοήθεια (Δικηγορικός Σύλλογος)Free lawyer for low incomesWhen you cannot afford a lawyer🔗 www.dsa.gr

❓ Frequently asked

Can I fix it and deduct the cost?

In most countries yes, after a written notice with a reasonable deadline, for necessary repairs, at a reasonable price. Keep the invoices. Check with ΕΚΠΟΙΖΩ — Ένωση Καταναλωτών first for your country's rule.

How much rent reduction?

Proportional to the loss of use: a broken boiler in winter can justify 20–50 %, a dripping tap almost nothing. ΕΚΠΟΙΖΩ — Ένωση Καταναλωτών has tables from past decisions.

The landlord threatens to evict me for complaining

Retaliatory eviction is not a valid ground anywhere in the EU. Keep everything in writing and tell ΕΚΠΟΙΖΩ — Ένωση Καταναλωτών.

📎 Sources

Last checked: 2026-09-26

🔎 Common searches

Recognise your own search? The answer above covers all of these.

“landlord refuses repairs Greece”
“rent reduction repairs not done”
“tenant rights repairs Greece”
“no heating landlord what to do”
“report unfit housing”

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🔧 My landlord ignores my repair request — who do I contact?