Dentist complaint — Οδοντιατρικός Σύλλογος · Greece

Direct answer

Dentists are regulated like doctors: Οδοντιατρικός Σύλλογος (eoo.gr) — the dental chamber or its complaints body for Greece — handles complaints about quality and conduct and can order a remedy; Συνήγορος του Πολίτη — Κύκλος Υγείας (213 1306600) is the general patient-complaints route where the dentist is part of the public system. Money disputes — a bill far above the estimate, treatment not covered — go to ΕΟΠΥΥ / Προσωπικός Ιατρός (ΕΣΥ) (1557), which checks the invoice against the tariff. Ask for the treatment plan and the invoice in writing first; most disputes are about what was agreed.

Call firstΟδοντιατρικός Σύλλογος

Report toΣυνήγορος του Πολίτη — Κύκλος Υγείας

If that failsΕΟΠΥΥ / Προσωπικός Ιατρός (ΕΣΥ)

🗣️ What to say

"On [date] you treated [tooth/procedure]. [The work has failed / the invoice of [amount] exceeds the estimate of [amount] / the treatment was not what we agreed]. I ask you to [redo the work at no charge / correct the invoice] and to send me my treatment records."

🪜 Step by step

Records and invoiceTreatment plan, X-rays, itemised invoice with the codes. You are entitled to all of them.
Complain to the dentistIn writing. Failed work within a short time is normally redone free.
Second opinionAnother dentist's written view on the work — the key evidence.
Chamber: Οδοντιατρικός ΣύλλογοςInvestigates quality and conduct; can mediate a refund or a redo.
Money: ΕΟΠΥΥ / Προσωπικός Ιατρός (ΕΣΥ)The insurer checks tariff codes and coverage; excess charges are refunded.

📇 All contacts

Οδοντιατρικός ΣύλλογοςComplaints about dentistsPoor treatment or billing🔗 www.eoo.gr

Συνήγορος του Πολίτη — Κύκλος ΥγείαςIndependent investigation of complaints about public hospitalsWhen the hospital's office does not respond📞 213 1306600 🔗 www.synigoros.gr

ΕΟΠΥΥ / Προσωπικός Ιατρός (ΕΣΥ)Personal doctor, coverage, complaintsFor finding a doctor and coverage questions📞 1557 🔗 www.eopyy.gov.gr

Γενική Γραμματεία Καταναλωτή — 1520Complaint, advice, intervention with the supplierWhen the shop refuses📞 1520 🔗 www.mindev.gov.gr/καταναλωτής

❓ Frequently asked

The crown fell out after two months

That is a failed treatment; the dentist redoes it at no charge in most countries within a guarantee period of a year or more.

The bill was three times the estimate

Work beyond the estimate needs your consent unless urgent; dispute the excess and ask ΕΟΠΥΥ / Προσωπικός Ιατρός (ΕΣΥ) to check.

Can I switch dentist mid-treatment?

Yes. Ask for the records and X-rays to be sent to the new practice; they cannot refuse.

📎 Sources

Last checked: 2026-09-26

🔎 Common searches

Recognise your own search? The answer above covers all of these.

“dentist complaint Greece”
“dental work failed refund”
“dentist overcharged what to do”
“dental chamber complaint Greece”
“dentist invoice estimate exceeded”

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🦷 I have a complaint about my dentist — bad work, overcharging — who decides?