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Electricity & gas · Norway
Checked 2026-09-27

🏚️ My energy supplier went bust in Norway. What happens now?

The short answer

A supplier going bust does not usually mean your power goes off straight away. See below what happens in Norway, then choose a new contract.

📜 The rules in Norway

If your supplier goes bust

If your supplier goes bust or you have no supplier, your grid company must supply you (leveringsplikt). Price: area spot price plus 5 øre/kWh for six weeks, then plus 8 øre. Find a new supplier quickly.

Official source: nve.no · Checked 2026-09-27

🪜 Step by step

  1. Read your meter todayTake a dated photo. It is the basis for the failed supplier’s final bill.
  2. Wait for the letterYou will be told who supplies you now and at what price.
  3. Choose a new contractTemporary supply is often more expensive. Compare offers and switch when you can.
  4. Claim your creditIf you paid in advance or have credit, file a claim with the administrator or ask how credit is handled.

📇 Who to contact

Reguleringsmyndigheten for energi (RME), part of NVESupervises energy companies and explains your rightsFor information, and to report a company that breaks the rules📞 22 95 90 00🔗 www.nve.no/reguleringsmyndigheten
ElklagenemndaSettles disputes with energy companiesWhen the company has not solved your complaint📞 23 08 84 70🔗 www.elklagenemnda.no
ForbrukerrådetIndependent advice for consumersFor advice, template letters and a second opinion🔗 www.forbrukerradet.no

❓ Questions

Is the temporary price fair?

It is often higher than a normal contract, which is why switching soon usually pays off.

What happens to my credit?

That depends on the country and the insolvency. Keep your last bill and a meter photo as proof.

Can I choose another supplier straight away?

Usually yes. The rules for Norway are on this page.

📎 Sources

Checked: 2026-09-27

🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

🔗 Also useful

🔄Switching supplier→📈Price increase→🧾Wrong or high bill→💸Can’t pay the bill→📣Complaint about a supplier→

More help in Norway

All other problems: who handles whatWho do I contact?100+ things that go wrong — money, housing, work, safety, health, papers, government — and the one desk in Norway that actually handles each: phone, site, and what to say when they pick up.Before it goes wrongCan I?What is allowed, what is not, which permit you need — with the official source.Recognise it firstIs dit veilig?Check a phone number, website or message against 47,000 scam dossiers.