My energy supplier is raising prices in Norway. What can I do?
A supplier cannot raise your price overnight. It has to warn you in advance, and that notice often gives you the right to leave.
📜 The rules in Norway
Price rises
On standard variable-price contracts, suppliers must tell you about price changes 14 days before they take effect. You can end your contract and switch at any time, free unless you have a fixed-term deal.
Switching supplier
Just sign up with a new supplier; it notifies Elhub and your old contract ends. You need your metering point ID (on the grid bill). Switching is free, but fixed-price contracts can carry a break fee.
🪜 Step by step
- Read the letterNote the new price, the date it starts, and whether your contract has a fixed price until a certain date.
- Check if it is allowedA fixed price normally cannot be raised before its end date. Compare the notice you got with the rules for Norway below.
- Compare and decideCheck whether another offer is cheaper. If you leave because of the increase, do it before the new price applies.
- Complain if the rules were brokenIf you were not informed properly, complain in writing to the supplier, then to the dispute body below.
📇 Who to contact
❓ Questions
Can a fixed price be raised?
Normally not during the fixed period, unless your contract says so. Taxes and levies can still change.
Do I pay an exit fee if I leave after a price rise?
In many countries you can leave without a fee when the price goes up. The rules for Norway are on this page.
What if I missed the letter?
Ask the supplier for a copy and the date it was sent. If they cannot show proper notice, complain.
📎 Sources
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