Moving house in Belgium: what do I do about electricity and gas?

The short answer

Moving is a common moment for billing mistakes. Read the meters on both days and tell your supplier in time.

📜 The rules in Belgium

The market

The electricity and gas market is fully open (Flanders since 2003, Brussels and Wallonia since 2007). Households choose their supplier and can change contract or supplier at any time, free of charge. Many consumer rules are regional.

Official source: vlaamsenutsregulator.be · Checked 2026-09-27

Switching supplier

Sign with the new supplier; it arranges everything, including ending your old contract. The legal notice is one month (in practice about 3–4 weeks). No termination fee is allowed, but some suppliers still charge the fixed annual fee for a full year.

Official source: vlaamsenutsregulator.be · Checked 2026-09-27

🪜 Step by step

Tell your supplier in advanceGive the moving date and your new address, and ask whether your contract can move with you.
Read the metersTake dated photos of all meters on the day you leave and the day you arrive.
Check the new homeFind out which grid operator serves the new address and whether the supply is connected.
Check your final billCompare the final bill with your photos. Any credit must be refunded.

📇 Who to contact

CREG Scan (national); regional: V-test® (Flanders), CompaCWaPE (Wallonia), BRUSIM (Brussels) officialCompare electricity and gas offersBefore you switch, or when your price goes up🔗 www.cregscan.be/nl

Fluvius — VlaanderenRuns the local grid, meters and connectionsPower cut, meter problem, new connection📞 078 35 35 00 🔗 www.fluvius.be/nl

ORES — Het grootste deel van WalloniëRuns the local grid, meters and connectionsPower cut, meter problem, new connection📞 078 78 78 00 🔗 www.ores.be

RESA — Regio Luik (Wallonië)Runs the local grid, meters and connectionsPower cut, meter problem, new connection🔗 www.resa.be

Sibelga — Brussels Hoofdstedelijk GewestRuns the local grid, meters and connectionsPower cut, meter problem, new connection📞 02 274 40 66 🔗 www.sibelga.be

CREG – Commissie voor de Regulering van de Elektriciteit en het GasSupervises energy companies and explains your rightsFor information, and to report a company that breaks the rules🔗 www.creg.be/nl

Vlaamse Nutsregulator (VNR, voorheen VREG) (Flanders)Supervises energy companies and explains your rightsFor information, and to report a company that breaks the rules🔗 www.vlaamsenutsregulator.be

CWaPE – Commission wallonne pour l'Énergie (Wallonia)Supervises energy companies and explains your rightsFor information, and to report a company that breaks the rules🔗 www.cwape.be

BRUGEL (Brussels-Capital Region)Supervises energy companies and explains your rightsFor information, and to report a company that breaks the rules🔗 brugel.brussels

❓ Questions

Can I take my contract with me?

Often yes, within the same country. Otherwise moving usually lets you end it.

What if the supply is off at the new home?

Contact a supplier or the grid operator to have it connected.

Who pays for energy between tenants?

The person on the contract pays until the move is reported. That is why the meter reading matters.

📎 Sources

Checked: 2026-09-27

🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

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📦 Moving house in Belgium: what do I do about electricity and gas?