Phone & internetSK
Phone & internet · Slovakia
Checked 2026-10-14

🤝 Is there a social tariff or cheaper phone and internet for people on a low income in Slovakia?

The short answer

Slovakia has no social tariff for phone or internet. In November 2023 RÚ decided not to oblige any provider to charge special prices, finding universal service prices affordable even for low-income consumers.

Some countries have a social tariff or other support so that people on a low income can afford a phone and internet connection, and many guarantee a basic connection. What exists in Slovakia is below.

Official source: teleoff.gov.sk · Checked 2026-10-14

📜 The rules in Slovakia

Who qualifies

No one at present, as no scheme exists. Under the law, special prices could apply to households receiving assistance in material need and to consumers with special social needs, such as severe disability.

The details

  • The law lets RÚ set special maximum prices for households receiving assistance in material need and for people with special social needs, if prices become a barrier; RÚ reviews this every three years (§§ 97–98 Act 452/2021). (static.slov-lex.sk)
  • RÚ also designated no universal service provider for a fixed connection with voice and adequate broadband, finding both available and affordable across Slovakia (notice of 24 November 2023). (teleoff.gov.sk)
  • If you fall behind on payment, service may be suspended only after a proper warning and a reasonable deadline. Until then the provider must offer a restricted service with incoming calls, calls to free numbers and minimum internet. (static.slov-lex.sk)
  • A complaint about a bill does not delay payment, but if the bill is over three times your six-month average, the provider must let you defer the excess or pay it in at least three monthly instalments. (static.slov-lex.sk)

Úrad pre reguláciu elektronických komunikácií a poštových služieb (RÚ)

Slovakia's regulator for phone, internet and post. It supervises providers, runs the official price comparator and the certified Merač Internetu speed test.

📞 0917 665 665🔗 teleoff.gov.sk
Official source: teleoff.gov.sk · Checked 2026-10-14

🪜 Step by step

  1. See what existsThe schemes and rights in Slovakia are listed on this page, with who qualifies.
  2. Check whether you qualifySupport is often linked to benefits, age, disability or income. Have proof ready.
  3. Apply or ask your providerSome schemes need an application; others are offered through the providers.
  4. Look for cheaper plansBasic plans, prepaid SIMs and mobile internet can cost less than a full package.

📇 Who to contact

Úrad pre reguláciu elektronických komunikácií a poštových služieb (RÚ)Slovakia's regulator for phone, internet and post. It supervises providers, runs the official price comparator and the certified Merač Internetu speed test.📞 0917 665 665🔗 www.teleoff.gov.sk
S.O.S. – Spoločnosť ochrany spotrebiteľov (Poprad)Independent advice for consumersFor advice, template letters and a second opinion🔗 www.sospotrebitelov.sk

❓ Questions

Is there a right to a basic internet connection?

Many countries guarantee a basic connection at an affordable price. The rule for Slovakia, if there is one, is on this page.

Do I have to apply?

Usually yes. The details for Slovakia are on this page.

Can I get help with a debt to my provider?

Ask the provider for a payment plan, and contact free debt advice before your line is cut off.

📎 Sources

Checked: 2026-10-14

🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

🔗 Also useful

📶Phone or internet contract · Who do I contact?→☎️Unwanted sales calls · Who do I contact?→✉️Write my letter: Leave a phone or internet contract · Complaints→🔄Switching provider→⚖️Free dispute resolution→📲Keep your number→📅Minimum term & notice→📈Price rise→

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