Phone & internetDE
Phone & internet · Liechtenstein
Checked 2026-10-14

🔄 How do I switch my phone or internet provider in Liechtenstein?

The short answer

Your new internet provider runs the switch and the old one must cooperate. Your service may be interrupted for at most one working day, and your old contract ends automatically once the switch is complete (VKND Art. 29).

Switching is mostly paperwork: the network stays where it is, only the company that provides your service changes. Who arranges the switch and how long the service may be down depends on the rules in Liechtenstein.

Official source: gesetze.li · Checked 2026-10-14

📜 The rules in Liechtenstein

The details

  • The switch needs your express consent and the new service must start on the day you agreed. Until the switch has succeeded, the old provider must keep serving you on the same terms (VKND Art. 29). (gesetze.li)
  • Contract terms may not set a notice period longer than one month or charge you for ending the contract. A minimum term of up to 24 months can still bind you (KomG Art. 17). (gesetze.li)
  • If your internet contract came with an email address under the provider's name, you can ask for your emails to be forwarded free of charge for 12 months after the contract ends (VKND Art. 26). (gesetze.li)

Amt für Kommunikation (AK)

Liechtenstein's regulator for electronic communications. It supervises providers and acts as the official conciliation body for disputes between consumers and phone or internet providers.

📞 +423 236 64 88🔗 llv.li
Official source: gesetze.li · Checked 2026-10-14

Compare offers

We found no official, state-run price comparison for phone and internet in Liechtenstein.

🪜 Step by step

  1. Check your current contractFind the end of the minimum term, the notice period and any exit fee. They are in your contract summary or online account.
  2. Compare offersLook at the total cost over the whole term: set-up fees, equipment, and the price after any discount period ends.
  3. Sign with the new providerSay whether you want to keep your number. Ask the new provider whether it arranges the switch and the end of your old contract.
  4. Return equipment and check the final billSend back rented equipment if you are asked to, keep proof of it, and check that the old provider stops charging you.

📇 Who to contact

Amt für Kommunikation (AK)Liechtenstein's regulator for electronic communications. It supervises providers and acts as the official conciliation body for disputes between consumers and phone or internet providers.📞 +423 236 64 88🔗 www.llv.li/de/landesverwaltung/amt-fuer-kommunikation
Amt für Volkswirtschaft, Fachbereich Konsumentenschutz (Anlaufstelle für Konsumentenfragen)Independent advice for consumersFor advice, template letters and a second opinion🔗 www.llv.li/en/national-administration/office-of-economic-affairs/consumer-protection/point-of-contact-for-consumer-protection-matters

Sponsor this page → One labelled block, €100 a month. Founding price €75 until 31 January 2027.

❓ Questions

Will I be without phone or internet when I switch?

There can be a short break on the switching day. Ask both providers for the planned date, and see the rules for Liechtenstein on this page.

Can I switch before my contract ends?

Yes, but while the minimum term is still running you may have to pay an exit fee or the remaining monthly charges. Check your contract summary first.

Do I have to cancel the old contract myself?

That depends on the service and the rules in Liechtenstein. Ask the new provider and keep written confirmation of the end date.

📎 Sources

Checked: 2026-10-14

🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

🔗 Also useful

📶Phone or internet contract · Who do I contact?→☎️Unwanted sales calls · Who do I contact?→📲Keep your number→📅Minimum term & notice→📝Contract summary & cooling-off→📈Price rise→🐢Slow internet→

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