Phone & internetRO
Phone & internet · Romania
Checked 2026-10-14

📡 Can I use my own router or modem instead of the provider’s in Romania?

The short answer

EU law gives you the right to use terminal equipment of your choice through your internet access service, and contracts may not limit this right.

Many people prefer their own router. Whether your provider must let you connect it, and which details it must give you to set it up, depends on the rules in Romania.

Official source: eur-lex.europa.eu · Checked 2026-10-14

📜 The rules in Romania

The details

  • Before you sign, the provider must tell you any conditions, including fees, for using the terminal equipment it supplies. (infocentru.ancom.ro)
  • If a modem, phone or tablet sold with mobile internet is locked to the network, the contract must say so and state the unlocking conditions; if it does not, ANCOM can act. (infocentru.ancom.ro)
  • The provider must unlock a network-locked device free of charge when the initial period ends, at your request. (infocentru.ancom.ro)

Autoritatea Națională pentru Administrare și Reglementare în Comunicații (ANCOM)

Telecom regulator. Takes written complaints when a provider breaks telecom rules (contract summary, notice of changes, porting, roaming, information duties); it cannot enforce your individual contract.

🔗 infocentru.ancom.ro
Official source: infocentru.ancom.ro · Checked 2026-10-14

🪜 Step by step

  1. Check that it fits your lineMake sure the router supports your type of connection: fibre, cable, DSL or mobile.
  2. Ask for the access detailsYou need the login data and settings for the internet connection and, if you have one, for phone service over the internet.
  3. Keep or return the provider’s deviceAsk whether you must return a rented router, and whether you keep paying for it.
  4. If the provider refusesAsk for the refusal in writing and contact the regulator or the dispute body.

📇 Who to contact

Autoritatea Națională pentru Administrare și Reglementare în Comunicații (ANCOM)Telecom regulator. Takes written complaints when a provider breaks telecom rules (contract summary, notice of changes, porting, roaming, information duties); it cannot enforce your individual contract.🔗 infocentru.ancom.ro/sesizeaza-ancom/comunicatii-electronice
Autoritatea Națională pentru Protecția Consumatorilor (ANPC)Independent advice for consumersFor advice, template letters and a second opinion🔗 anpc.ro

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❓ Questions

Will the provider still help me if something goes wrong?

Providers usually support the connection itself, not equipment you bought. Keep their device and settings so you can test with them.

Do I still pay for the provider’s router?

Check your contract. If the router is rented, ask whether you can stop paying when you use your own.

Will my own router make my internet faster?

It can improve your Wi‑Fi, but the speed of the line itself stays the same.

📎 Sources

Checked: 2026-10-14

🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

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