My energy supplier went bust in Luxembourg. What happens now?
A supplier going bust does not usually mean your power goes off straight away. See below what happens in Luxembourg, then choose a new contract.
📜 The rules in Luxembourg
If your supplier goes bust
If your supplier can no longer supply you, the supplier of last resort designated by the ILR takes over until you choose a new one (max. 6 months). In September 2026 the ILR designated Enovos Luxembourg for the public grid.
🪜 Step by step
- Read your meter todayTake a dated photo. It is the basis for the failed supplier’s final bill.
- Wait for the letterYou will be told who supplies you now and at what price.
- Choose a new contractTemporary supply is often more expensive. Compare offers and switch when you can.
- Claim your creditIf you paid in advance or have credit, file a claim with the administrator or ask how credit is handled.
📇 Who to contact
❓ Questions
Is the temporary price fair?
It is often higher than a normal contract, which is why switching soon usually pays off.
What happens to my credit?
That depends on the country and the insolvency. Keep your last bill and a meter photo as proof.
Can I choose another supplier straight away?
Usually yes. The rules for Luxembourg are on this page.
📎 Sources
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