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Electricity & gas · Estonia
Checked 2026-09-27

📟 Smart meter in Estonia: do I have to accept one?

The short answer

A smart meter sends readings automatically, so your bill is based on real use. Whether you can refuse one differs per country.

📜 The rules in Estonia

Smart meter

Nearly all homes already have remotely read meters, so you don't need to submit readings. Elektrilevi is replacing hourly meters with 15-minute meters by 1 March 2035. From 1 September 2026 you can ask for a meter giving near-real-time data.

Official source: kliimaministeerium.ee · Checked 2026-09-27

🪜 Step by step

  1. Check the letterWho installs it, the grid operator or the supplier, and when?
  2. Know your rightsSee below what the rules in Estonia are on the rollout and on refusing.
  3. Protect your dataAsk what data is collected and how often. You can usually see your own use online.
  4. Report problemsIf the meter seems wrong, ask the grid operator for a meter test.

📇 Who to contact

Elektrilevi OÜ — Most of Estonia (about 88% of supply)Runs the local grid, meters and connectionsPower cut, meter problem, new connection📞 1343🔗 elektrilevi.ee
Viru Elektrivõrgud OÜ — Ida-Viru and Lääne-Viru CountyRuns the local grid, meters and connectionsPower cut, meter problem, new connection
Imatra Elekter AS — Western EstoniaRuns the local grid, meters and connectionsPower cut, meter problem, new connection
KonkurentsiametSupervises energy companies and explains your rightsFor information, and to report a company that breaks the rules📞 +372 667 2400🔗 www.konkurentsiamet.ee

❓ Questions

Does a smart meter cost extra?

The costs are usually part of the network charges. Some countries charge people who refuse.

Is my data safe?

Meter data is protected by data-protection law, and you decide who else may see detailed data.

What if the readings look wrong?

Ask the grid operator to check the meter.

📎 Sources

Checked: 2026-09-27

🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

🔗 Also useful

🔄Switching supplier→📈Price increase→🧾Wrong or high bill→💸Can’t pay the bill→🏚️Supplier went bust→

More help in Estonia

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