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Health · Bulgaria
Updated September 2026

👨‍⚕️ I cannot find a family doctor who takes new patients — who helps?

Direct answer

GP shortages are real in most of Europe, but you are entitled to primary care, and someone is responsible for finding it. Start with НЗОК / РЗОК — избор на личен лекар (0800 14 800) — your health insurer or the public health service — which keeps the list of practices accepting patients and in many countries must assign you one if you cannot find one. Изпълнителна агенция „Медицински надзор“ (02 805 3620) is the official practice finder and advice line. If nothing works, Община — инспекторат / ГРАО (namrb.org) has a duty to ensure care in the area and can intervene.

Call firstНЗОК / РЗОК — избор на личен лекар
Report toИзпълнителна агенция „Медицински надзор“
If that failsОбщина — инспекторат / ГРАО

🗣️ What to say

"I live at [address] and have been unable to register with a family doctor: [practices] have refused because they are full. I ask you to assign me a practice or to tell me which practices in my area are obliged to accept me."

🪜 Step by step

  1. Use the official finderИзпълнителна агенция „Медицински надзор“ lists practices with open lists; call in the morning, ask to be put on the waiting list.
  2. Ask the insurer: НЗОК / РЗОК — избор на личен лекарMany insurers must find you a doctor within a set distance or time; put the request in writing.
  3. Urgent care meanwhileOut-of-hours services and walk-in clinics do not require registration; pharmacies handle minor issues.
  4. Municipality: Община — инспекторат / ГРАОLocal authorities that fund practices can lean on them; a written request often works.
  5. Register the day a spot opensBring ID, insurance card and, if you have it, your previous records.

📇 All contacts

НЗОК / РЗОК — избор на личен лекарGP choice, insurance rights, complaintsFor finding a doctor and coverage questions📞 0800 14 800🔗 www.nhif.bg
Изпълнителна агенция „Медицински надзор“Checks complaints against providers and practitionersWhen the provider did not resolve the complaint📞 02 805 3620🔗 iamn.bg/signali
Община — инспекторат / ГРАОNuisances, roads, waste, registration, lost propertyFor anything the municipality handles🔗 www.namrb.org
Омбудсман на Република БългарияComplaints about the administration, freeWhen the administration does not answer or acts unfairly📞 02 810 69 55🔗 www.ombudsman.bg

❓ Frequently asked

I am new to the country and not yet insured

Emergency care is always given. Register with the insurer first — the insurance card is what practices ask for.

Can a practice refuse me?

Only for capacity reasons, not because of your condition or origin. A refusal for another reason is a complaint to Община — инспекторат / ГРАО or the equality body.

Can I see a specialist without a GP?

In most countries a referral is needed for reimbursement; the insurer explains the exceptions (eye, dental, gynaecology).

📎 Sources

Last checked: 2026-09-26

🔎 Common searches

Recognise your own search? The answer above covers all of these.

  • “find gp accepting new patients Bulgaria”
  • “no family doctor what to do”
  • “register with doctor Bulgaria”
  • “health insurer assign doctor”
  • “doctor shortage who to contact”

🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

🔗 Related questions

🏥Medical complaint→🧠Mental health waiting list→🧒Child at risk→♿Care support refused→

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