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Electricity & gas · Cyprus
Checked 2026-09-27

📦 Moving house in Cyprus: what do I do about electricity and gas?

The short answer

Moving is a common moment for billing mistakes. Read the meters on both days and tell your supplier in time.

📜 The rules in Cyprus

The market

By law you can switch electricity supplier free of charge, and CERA lists nine active suppliers, including EAC Supply. EAC still supplies about 91% of electricity (September 2025). There is no natural gas network for households.

Official source: cera.org.cy · Checked 2026-09-27

Switching supplier

You can switch supplier easily and at no extra cost. The switch must be completed within three weeks, subject to your contract terms (e.g. notice, minimum duration); since January 2026 the technical switch takes up to 24 hours on any working day. You get a final bill within six weeks.

Official source: cera.org.cy · Checked 2026-09-27

🪜 Step by step

  1. Tell your supplier in advanceGive the moving date and your new address, and ask whether your contract can move with you.
  2. Read the metersTake dated photos of all meters on the day you leave and the day you arrive.
  3. Check the new homeFind out which grid operator serves the new address and whether the supply is connected.
  4. Check your final billCompare the final bill with your photos. Any credit must be refunded.

📇 Who to contact

ΑΗΚ - Διαχειριστής Συστήματος Διανομής (ΔΣΔ) — Όλη η Κύπρος (δίκτυο ΑΗΚ)Runs the local grid, meters and connectionsPower cut, meter problem, new connection📞 1800🔗 pilot.eac.com.cy/distribution/faults
ΡΑΕΚ - Ρυθμιστική Αρχή Ενέργειας Κύπρου (CERA)Supervises energy companies and explains your rightsFor information, and to report a company that breaks the rules📞 00357 22 666363🔗 www.cera.org.cy/el-gr/katanalotes

❓ Questions

Can I take my contract with me?

Often yes, within the same country. Otherwise moving usually lets you end it.

What if the supply is off at the new home?

Contact a supplier or the grid operator to have it connected.

Who pays for energy between tenants?

The person on the contract pays until the move is reported. That is why the meter reading matters.

📎 Sources

Checked: 2026-09-27

🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

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