How do I switch electricity or gas supplier in Cyprus?

The short answer

Your supply does not stop when you switch: the cables, pipes and meter stay the same. Only the company that sends the bill changes.

📜 The rules in Cyprus

Switching supplier

You can switch supplier easily and at no extra cost. The switch must be completed within three weeks, subject to your contract terms (e.g. notice, minimum duration); since January 2026 the technical switch takes up to 24 hours on any working day. You get a final bill within six weeks.

Official source: cera.org.cy · Checked 2026-09-27

The market

By law you can switch electricity supplier free of charge, and CERA lists nine active suppliers, including EAC Supply. EAC still supplies about 91% of electricity (September 2025). There is no natural gas network for households.

Official source: cera.org.cy · Checked 2026-09-27

Cooling-off period

For contracts concluded online or off business premises (e.g. at your door), you have a 14-day right of withdrawal for any reason. Tell the trader clearly, e.g. by registered letter or e-mail.

Official source: consumer.gov.cy · Checked 2026-09-27

🪜 Step by step

Get your details readyTake your latest bill: meter point number, yearly use, and the end date and notice period of your contract.
Compare offersUse the price comparison below and look at the total yearly cost, not only the price per kWh. Check how long the price is fixed.
Sign with the new supplierIn most countries the new supplier arranges the switch, including notice to the old one. Keep the confirmation.
Check the final billRead your meter on the switch date and compare it with the old supplier’s final bill. Any credit must be paid back.

📇 Who to contact

ΡΑΕΚ - Ρυθμιστική Αρχή Ενέργειας Κύπρου (CERA)Supervises energy companies and explains your rightsFor information, and to report a company that breaks the rules📞 00357 22 666363 🔗 www.cera.org.cy/el-gr/katanalotes

Κυπριακός Σύνδεσμος ΚαταναλωτώνIndependent advice for consumersFor advice, template letters and a second opinion🔗 www.cyprusconsumers.org.cy

❓ Questions

Will I be without power when I switch?

No. The physical supply continues; only the contract changes.

Can my old supplier charge an exit fee?

That depends on your contract and on the rules in Cyprus shown on this page. Fees usually only apply to fixed-term, fixed-price contracts.

Can I cancel a new contract?

Contracts made at the door, by phone or online usually have a cooling-off period. The rules for Cyprus are on this page.

📎 Sources

Checked: 2026-09-27

🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

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🔄 How do I switch electricity or gas supplier in Cyprus?