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Electricity & gas · Greece
Checked 2026-09-27

📈 My energy supplier is raising prices in Greece. What can I do?

The short answer

A supplier cannot raise your price overnight. It has to warn you in advance, and that notice often gives you the right to leave.

📜 The rules in Greece

Price rises

Under the Electricity Supply Code the supplier must notify you personally (by letter, unless you agreed otherwise) 60 days before changing contract terms or tariff. You may then terminate without penalty. Green tariff prices are announced on the 1st of each month.

Official source: raaey.gr · Checked 2026-09-27

Switching supplier

Switching supplier is free; your new supplier arranges it. Variable-price contracts may not carry early-exit fees. New since August 2026: after debt flags from three suppliers you cannot switch until debts are paid or settled.

Official source: ypen.gov.gr · Checked 2026-09-27

🪜 Step by step

  1. Read the letterNote the new price, the date it starts, and whether your contract has a fixed price until a certain date.
  2. Check if it is allowedA fixed price normally cannot be raised before its end date. Compare the notice you got with the rules for Greece below.
  3. Compare and decideCheck whether another offer is cheaper. If you leave because of the increase, do it before the new price applies.
  4. Complain if the rules were brokenIf you were not informed properly, complain in writing to the supplier, then to the dispute body below.

📇 Who to contact

energycost.gr (Εργαλείο Σύγκρισης Τιμών ΡΑΑΕΥ) officialCompare electricity and gas offersBefore you switch, or when your price goes up🔗 www.energycost.gr
Συνήγορος του Καταναλωτή (Hellenic Consumer's Ombudsman)Settles disputes with energy companiesWhen the company has not solved your complaint📞 210 6460862🔗 www.synigoroskatanaloti.gr/en/energy-and-water
Ρυθμιστική Αρχή Αποβλήτων, Ενέργειας και Υδάτων (ΡΑΑΕΥ) – Κλάδος ΕνέργειαςSupervises energy companies and explains your rightsFor information, and to report a company that breaks the rules📞 210-3727400🔗 www.raaey.gr/energeia

❓ Questions

Can a fixed price be raised?

Normally not during the fixed period, unless your contract says so. Taxes and levies can still change.

Do I pay an exit fee if I leave after a price rise?

In many countries you can leave without a fee when the price goes up. The rules for Greece are on this page.

What if I missed the letter?

Ask the supplier for a copy and the date it was sent. If they cannot show proper notice, complain.

📎 Sources

Checked: 2026-09-27

🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

🔗 Also useful

🔄Switching supplier→🧾Wrong or high bill→💸Can’t pay the bill→🏚️Supplier went bust→📣Complaint about a supplier→

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