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Electricity & gas · Croatia
Checked 2026-09-30

🔑 I rent my home in Croatia: who pays for energy and how do I check the service charges?

The short answer

As a tenant you either have your own energy contract or you pay energy through the rent or service charges. The rules on shared meters and yearly statements protect you.

📜 The rules in Croatia

Energy costs for tenants

In buildings on district or central heating, a heat customer (kupac toplinske energije) acts in the name and for the account of the co-owners. Co-owners choose it by majority of ownership shares. Heat allocators on radiators split the building's heat costs between flats.

  • Disconnecting from the heating system is only possible with the consent of all end customers on the shared meter and prior approval of the distributor and supplier. (hera.hr)
Official source: hera.hr · Checked 2026-09-30

🪜 Step by step

  1. Find out how you payYour own contract with a supplier, or energy through the landlord? Your tenancy agreement says so.
  2. Ask for the statementIf the landlord charges energy or heating, ask for the yearly statement and how your share is worked out.
  3. Check the rules for CroatiaSee below what landlords must do on meters, cost splitting and statements.
  4. Dispute in writingWrite to the landlord with your questions. If there is no solution, go to the body named below.

📇 Who to contact

Središnji portal za potrošače (Ministarstvo gospodarstva), besplatni telefon 0800 414 414Independent advice for consumersFor advice, template letters and a second opinion🔗 www.szp.hr

❓ Questions

Can I choose my own supplier as a tenant?

If you have your own meter and contract, usually yes. If energy is in the rent, the landlord chooses.

How is heating split between flats?

Often by individual meters or heat cost allocators plus a fixed share. The rules for Croatia are on this page.

Can the landlord cut my energy?

A landlord may not simply cut your supply. Contact the body named on this page.

📎 Sources

Checked: 2026-09-30

🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

🔗 Also useful

🌡️District heating, oil and LPG→📦Moving house→🧾Wrong or high bill→🔄Switching supplier→📈Price increase→

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