Can I use my own router or modem instead of the provider’s in Lithuania?
Your provider must let you connect to its network with terminal equipment that meets legal requirements. It is responsible for service quality and repairs up to the network termination point stated in your contract.
Many people prefer their own router. Whether your provider must let you connect it, and which details it must give you to set it up, depends on the rules in Lithuania.
📜 The rules in Lithuania
The details
- EU open-internet rules give you the right to use terminal equipment of your choice via your internet access service; contract terms may not limit this right. (eur-lex.europa.eu)
- Once you have fully paid for a device bought with your service, the provider must unlock it free of charge within 15 calendar days of your request, made no later than one month after the contract ends. (e-seimas.lrs.lt)
- The contract must disclose any restrictions on equipment the provider supplies, such as a device that works only on its network, and explain how to return equipment lent to you. (e-seimas.lrs.lt)
- An instalment plan for building the physical connection may run longer than 24 months, but it may not include a router or modem. (e-seimas.lrs.lt)
Lietuvos Respublikos ryšių reguliavimo tarnyba (RRT)
Lithuania's telecom regulator. It monitors providers, handles complaints and requests about phone and internet services, and gives free advice by phone or at rrt@rrt.lt.
🪜 Step by step
- Check that it fits your lineMake sure the router supports your type of connection: fibre, cable, DSL or mobile.
- Ask for the access detailsYou need the login data and settings for the internet connection and, if you have one, for phone service over the internet.
- Keep or return the provider’s deviceAsk whether you must return a rented router, and whether you keep paying for it.
- If the provider refusesAsk for the refusal in writing and contact the regulator or the dispute body.
📇 Who to contact
❓ Questions
Will the provider still help me if something goes wrong?
Providers usually support the connection itself, not equipment you bought. Keep their device and settings so you can test with them.
Do I still pay for the provider’s router?
Check your contract. If the router is rented, ask whether you can stop paying when you use your own.
Will my own router make my internet faster?
It can improve your Wi‑Fi, but the speed of the line itself stays the same.
📎 Sources
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