Phone & internetSV
Phone & internet · Sweden
Checked 2026-10-14

📡 Can I use my own router or modem instead of the provider’s in Sweden?

The short answer

EU open-internet rules give you the right to use terminal equipment of your choice, such as your own router, through your internet access service. Contract terms and the provider's business practices may not limit this right (Regulation (EU) 2015/2120, art. 3).

Many people prefer their own router. Whether your provider must let you connect it, and which details it must give you to set it up, depends on the rules in Sweden.

Official source: eur-lex.europa.eu · Checked 2026-10-14

📜 The rules in Sweden

The details

  • Sweden has not formally set where the operator's network ends (the 'network termination point'), and told BEREC in 2025 that it has no plans to do so. (berec.europa.eu)
  • If you bought a phone locked to the operator together with a fixed-term subscription, the operator must unlock it free of charge and without delay once the binding period ends, if you ask (7 kap. 15 § LEK). (riksdagen.se)

Telekområdgivarna

Free, impartial advice on TV, phone, broadband and fibre subscriptions, before you sign or when you cannot agree with your operator. A non-profit funded by participating operators, with Konsumentverket and PTS on its board.

📞 08-522 767 00🔗 telekomradgivarna.se
Official source: konsumentverket.se · Checked 2026-10-14

🪜 Step by step

  1. Check that it fits your lineMake sure the router supports your type of connection: fibre, cable, DSL or mobile.
  2. Ask for the access detailsYou need the login data and settings for the internet connection and, if you have one, for phone service over the internet.
  3. Keep or return the provider’s deviceAsk whether you must return a rented router, and whether you keep paying for it.
  4. If the provider refusesAsk for the refusal in writing and contact the regulator or the dispute body.

📇 Who to contact

TelekområdgivarnaFree, impartial advice on TV, phone, broadband and fibre subscriptions, before you sign or when you cannot agree with your operator. A non-profit funded by participating operators, with Konsumentverket and PTS on its board.📞 08-522 767 00🔗 telekomradgivarna.se
Post- och telestyrelsen (PTS)Supervises phone and internet providers and explains your rightsFor information, and to report a provider that breaks the rules📞 08-678 55 00🔗 www.pts.se

Sponsor this page → One labelled block, €100 a month. Founding price €75 until 31 January 2027.

❓ Questions

Will the provider still help me if something goes wrong?

Providers usually support the connection itself, not equipment you bought. Keep their device and settings so you can test with them.

Do I still pay for the provider’s router?

Check your contract. If the router is rented, ask whether you can stop paying when you use your own.

Will my own router make my internet faster?

It can improve your Wi‑Fi, but the speed of the line itself stays the same.

📎 Sources

Checked: 2026-10-14

🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

🔗 Also useful

📶Phone or internet contract · Who do I contact?→☎️Unwanted sales calls · Who do I contact?→✉️Write my letter: Leave a phone or internet contract · Complaints→🐢Slow internet→🌐Copper switch-off & fibre→🔄Switching provider→📲Keep your number→📅Minimum term & notice→

More help in Sweden

All other problems: who handles whatWho do I contact?100+ things that go wrong — money, housing, work, safety, health, papers, government — and the one desk in Sweden that actually handles each: phone, site, and what to say when they pick up.Before it goes wrongCan I?What is allowed, what is not, which permit you need — with the official source.Recognise it firstIs dit veilig?Check a phone number, website or message against 430,000 scam dossiers.