Is my copper phone line being switched off in Luxembourg, and what happens to my contract?
Luxembourg's copper network is being replaced by fibre, and the final copper switch-off is planned around 2030. On myILR.lu you can check the shutdown date at your address. If you already use fibre, cable, 5G or satellite, you are not affected.
Many countries are replacing old copper phone lines with fibre. Where an official plan exists, it sets how much warning you get and what happens to your contract; the plan for Luxembourg is below.
📜 The rules in Luxembourg
The switch-off plan
Final copper switch-off planned around 2030, progressively; check the date for your address on myILR.lu. Your operator writes to you six months before your line is disconnected.
The details
- Your operator writes to you six months before the disconnection. After that date, copper-based phone, internet and TV stop working, so contact your operator or another one to choose fibre, cable, 5G or satellite. (myilr.lu)
- There are no direct fees for the migration itself, but installation costs such as building cabling may arise, and your subscription and its price may change. (myilr.lu)
- If your operator changes your contract, you can cancel without termination fees, even before the end of a fixed term; it must inform you at least one month before the new terms apply. (myilr.lu)
- Works in the common parts of a building need the co-owners' approval, and a tenant needs the landlord's consent for connection works in the flat. Moving to fibre or cable, you can keep your phone number. (myilr.lu)
myILR.lu
The ILR's consumer information portal: explains your phone and internet rights and lets you check the copper switch-off date at your address.
🪜 Step by step
- Find out what your line isYour contract or provider can tell you whether you are on copper, cable or fibre.
- Watch for a letterCustomers on lines that will be switched off are normally told in advance. Keep the letter.
- Compare your optionsYou may be offered fibre or another connection. Compare price, term and speed before you accept.
- Check special equipmentAlarm systems, emergency call devices and old phones may need to be adapted. Ask before the switch.
📇 Who to contact
Sponsor this page → One labelled block, €100 a month. Founding price €75 until 31 January 2027.
❓ Questions
Do I have to move to fibre?
When the copper line is switched off, you need another connection to keep your service. Which options you have depends on your address.
Does the switch cost me anything?
That depends on the plan and on the offers you get. Ask for any offer in writing.
Will my landline number still work?
Usually yes: you can normally keep your number on the new connection. Ask your provider.
📎 Sources
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