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Electricity & gas · Bulgaria
Checked 2026-09-27

🔥 I smell gas in Bulgaria. What do I do?

The short answer

Act immediately. Do not switch lights or appliances on or off and do not use a lighter. Open windows, leave the building and call the gas emergency number from outside.

🔥 0800 112 11🚨 112

📜 The rules in Bulgaria

Gas leak

Smell gas? Open doors and windows, do not switch lights or appliances on or off, no flames or lighters, turn off gas appliances and close the main valve, then leave the home at once. From a safe distance call Overgas's emergency line 0800 112 11 (in Overgas areas; elsewhere your local gas distributor) or 112, and wait for the emergency team.

📞 0800 112 11🚨 112
Official source: bezopasnost.overgas.bg · Checked 2026-09-27

🪜 Step by step

  1. Make no sparksNo light switches, doorbells, lighters or plugs.
  2. Air and get outOpen doors and windows, close the gas valve if you can reach it safely, and leave. Warn the neighbours.
  3. Call from outsideCall the gas emergency number below. If someone is unwell or there is fire, call 112.
  4. Wait for the technicianDo not go back in until the technician says it is safe.

📇 Who to contact

Gas emergency lineIf you smell gas: get out first, then call from outside📞 0800 112 11
European emergency numberFire, explosion, someone unwell📞 112

❓ Questions

Is the call free?

Gas emergency lines are generally free and answer day and night.

What if I use bottled gas?

Close the cylinder valve, air the room and call 112 if the smell stays.

Who pays for the repair?

The network operator makes it safe. Repairs to your own pipes and appliances are usually your cost.

📎 Sources

Checked: 2026-09-27

🧭 Is this still correct?

We check this information carefully, but phone numbers, websites and rules change — and sometimes we get something wrong. Spotted a mistake or a change? Let us know below.

🔗 Also useful

🔄Switching supplier→📈Price increase→🧾Wrong or high bill→💸Can’t pay the bill→🏚️Supplier went bust→

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